Sales Account Manager📣 Job Ad

About the Role

CPTIT is a provider of IT and Communications solutions across Saudi Arabia, offering software, IT consultations, network solutions, and managed services. We are seeking a Sales Account Manager to join our team in Riyadh. This full-time, on-site role is responsible for managing and expanding our client portfolio by understanding their business needs and proposing CPTIT solutions. The role is key to ensuring client satisfaction throughout their engagement with the company.

As a Sales Account Manager, you will nurture and grow key client relationships, serving as the primary point of contact and trusted advisor. You will proactively identify opportunities to leverage CPTIT's expertise and solutions to address client challenges and support their business objectives. This role requires a strategic approach and a proven background in IT sales.

Key Responsibilities

• Manage and grow a portfolio of client accounts by understanding their business needs and proposing appropriate CPTIT solutions.
• Ensure client satisfaction throughout the customer lifecycle.
• Build and maintain strong, long-lasting client relationships.
• Conduct regular meetings and presentations with clients to understand their requirements and present solutions.
• Prepare comprehensive proposals and quotations tailored to client needs.
• Negotiate contract terms and conditions in coordination with internal legal and finance teams.
• Generate new leads and identify potential business opportunities.
• Qualify sales opportunities to ensure alignment with CPTIT's offerings and strategic goals.
• Collaborate effectively with technical and delivery teams to ensure successful solution implementation and client onboarding.
• Monitor account performance, track key performance indicators (KPIs), and identify areas for improvement.
• Address client issues proactively and ensure timely resolution.
• Provide regular reports and sales forecasts to sales leadership.

Qualifications and Experience

• Bachelor's degree in IT, Computer Science, Business Administration, or a related field.
• 5 to 8 years of proven sales experience specifically within the Information Technology industry.
• Demonstrated experience in one or more of the following areas: Software Solutions Sales, Key Account Management, Government Sector Sales (B2G), IT Infrastructure Sales, or IT Infrastructure Distribution Sales.
• Prior experience managing key accounts within the Banking, Government, Education, or Enterprise sectors is highly preferred.
• Strong understanding of enterprise IT solutions, including Software Solutions, ERP, Cloud Services, Cybersecurity, Data Centers, Infrastructure, and Managed Services.
• Proven ability to manage complex sales cycles from initiation to closure.
• Skilled in building strategic customer relationships and negotiating high-value deals.
• Possess strong network and business development skills with a demonstrated ability to identify and pursue new opportunities.
• Excellent communication, presentation, and stakeholder management skills.
• Ability to work independently and consistently achieve sales targets in a competitive market environment.

Required Skills

• Software Solutions Sales
• Key Account Management
• Government Sector Sales (B2G)
• IT Infrastructure Sales
• IT Infrastructure Distribution Sales
• Enterprise IT Solutions Expertise
• Knowledge of Software Solutions, ERP, Cloud Services, Cybersecurity, Data Centers, Infrastructure, and Managed Services
• Sales Strategy and Execution
• Account Management
• Business Development
• Client Relationship Management
• Negotiation
• Communication
• Presentation Skills
• Stakeholder Management

Work Environment and Details

This is a full-time, on-site position based in Riyadh, Saudi Arabia. The role requires 5-10 years of relevant experience.