Sales Account Manager📣 Job Ad
| Contract Type | Full-time | |
| Workplace type | On-site | |
| Location | Riyadh |
About the Role
Galaxi Consulting Group is seeking a results-driven Sales Account Manager to join our team in Riyadh, Saudi Arabia. This full-time position is crucial for managing and expanding business opportunities with strategic customers across the Kingdom. The ideal candidate will possess a strong combination of account management expertise, a proven track record in telecom solution sales, and exceptional relationship-building capabilities.
Key Responsibilities
- Serve as the primary point of contact for all assigned customer accounts, ensuring clear and consistent communication.
- Develop and execute comprehensive account growth strategies aimed at maximizing revenue and fostering long-term customer retention.
- Cultivate and maintain robust relationships with key customer stakeholders, engaging with both business and technical teams.
- Proactively identify new business opportunities within existing accounts and drive upselling and cross-selling initiatives to meet evolving client needs.
- Collaborate effectively with technical, delivery, and pre-sales teams to conceptualize and present customer-centric solutions.
- Prepare detailed account plans, accurate sales forecasts, compelling proposals, and competitive commercial offers.
- Lead contract negotiations and provide essential support to ensure successful deal closure.
- Continuously monitor customer satisfaction levels and ensure the successful delivery of services, addressing any concerns promptly.
- Drive revenue growth through the strategic sale of telecom and ICT solutions.
- Generate new opportunities for connectivity, managed services, cloud, data center, security, and digital transformation solutions.
- Develop and nurture strategic relationships with key decision-makers within client organizations.
- Maintain an active and well-managed sales pipeline to consistently achieve assigned sales targets.
Qualifications and Requirements
- Bachelor's Degree in Telecommunications, Engineering, Information Technology, Business, or a related field.
- A minimum of 5 to 10 years of progressive experience in Telecom Sales, Enterprise Sales, Account Management, or ICT Solution Sales.
- Demonstrated understanding of telecom infrastructure, networking principles, cloud technologies, data center operations, and managed services.
- Proven experience in successfully managing enterprise or strategic accounts.
- Excellent communication, negotiation, and presentation skills are essential for engaging with clients and internal teams.
- Fluency in both Arabic and English is required for effective communication within the Saudi market.
Required Skills
- Account Management
- Telecom Solution Sales
- Relationship Building
- Revenue Growth
- Customer Retention
- Upselling and Cross-selling
- Sales Forecasting
- Proposal Writing
- Commercial Offers Development
- Contract Negotiation
- Deal Closure
- Customer Satisfaction Management
- ICT Solution Sales
- Connectivity Solutions Expertise
- Managed Services Knowledge
- Cloud Solutions Understanding
- Data Center Solutions Familiarity
- Security Solutions Awareness
- Digital Transformation Concepts
- Sales Pipeline Management
- Strong Communication Skills
- Effective Negotiation Skills
- Proficient Presentation Skills
- Telecom Infrastructure Knowledge
- Networking Principles
- Cloud Computing Concepts
- Data Center Operations
Additional Information
Previous experience working with telecom operators, system integrators, ICT providers, or data center organizations is highly desirable. A strong network within the Saudi enterprise and government sectors, along with existing relationships with key stakeholders in the Saudi telecom ecosystem, will be a significant advantage. Key performance indicators for this role include: Revenue Growth, New Business Acquisition, Account Retention, Pipeline Generation, Customer Satisfaction, and Forecast Accuracy.
Requirements
- Requires 5-10 Years experience
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