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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationRiyadh

About the Role

Jari Solutions is looking for an experienced Senior Business Analyst to join their team in Riyadh. The incumbent will play a pivotal role as a key liaison for business requirements, representing the voice of the customer within the delivery team. The focus will be on accurately eliciting, documenting, and managing all functional requirements for system enhancements, ensuring development cycles commence with clear, formally approved specifications rather than informal instructions. In the context of an open-scope contract for enhancements, the Business Analyst acts as a critical control layer, ensuring no development proceeds without documented requirements and explicit client approval.

Key Tasks and Responsibilities

  • Act as the primary interface between client stakeholders and the development team for all requirements.
  • Regularly elicit, document, and prioritize functional requirements for system enhancements through structured workshops and interviews.
  • Produce formal functional specifications, including Business Requirements Documents (BRDs), User Stories, and process flow diagrams in Arabic, prior to the commencement of any development cycle, ensuring no cycle begins without written and approved specifications.
  • Own and operate the change order process, categorizing all incoming requests, documenting scope impact, and obtaining written client approval before any change is implemented.
  • Facilitate regular backlog prioritization sessions with client stakeholders, translating client priorities into a structured and achievable backlog.
  • Coordinate User Acceptance Testing (UAT) by writing UAT test scenarios in Arabic aligned with business objectives, supporting users during testing, and formally documenting acceptance.
  • Identify integration requirements by mapping data flows and functional dependencies with the client's internal systems and external government services.
  • Contribute to periodic management reports in collaboration with the Project Manager.
  • Maintain a requirements traceability matrix throughout the contract lifecycle.

Qualifications and Requirements

  • Proficiency in Arabic, both spoken and written, is a mandatory requirement.
  • Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field.
  • A minimum of 10 years of professional experience in Business Analysis, with a proven track record in the field.
  • Demonstrated experience in government IT projects within the Kingdom of Saudi Arabia is required.
  • Clear experience in managing client-level stakeholders.

Required Skills

  • Mastery of Business Requirements Documentation, including Business Requirements Documents (BRDs), Functional Requirements Documents (FRDs), and Functional Specification documents, all formally produced in Arabic.
  • Experience in process mapping, including BPMN diagrams with parallel paths, workflow analysis, and documenting current and future state.
  • Skill in writing User Stories and managing the backlog in an Agile context, including writing clear acceptance criteria for developers and QA teams.
  • Familiarity with UML diagrams such as Use Case diagrams, Activity diagrams, and Sequence diagrams at a communication level.
  • Strong capabilities in facilitating stakeholder interviews, employing structured elicitation techniques and designing effective requirements workshops.
  • Knowledge of government e-Services process standards, including DGA e-Government guidelines and SDAIA Saudi Digital Transformation policies.
  • Ability to analyze enterprise systems, with sufficient understanding of .NET web application architecture to write actionable requirements and differentiate between configuration changes and development items.
  • Experience in documenting change management, including change order forms, scope impact assessments, and written approval workflows.
  • Proficiency in UAT planning and designing test scenarios that non-technical end-users can understand, with acceptance criteria that client staff can evaluate.
  • Understanding of Document Management Systems concepts, including awareness of ISO 14641 standard, related to electronic document management standards.
  • Exceptional Arabic communication skills for producing formal government Arabic documentation, including requirements, specifications, meeting minutes, and client-facing reports.
  • Core soft skills include active listening to uncover unstated constraints and hidden requirements, bridging communication to translate between business and technical language, prioritization and negotiation to manage competing requirements, and a structured, disciplined approach to work in a high-accountability environment.

Additional Information

Job Type: Full-time.

Location: Riyadh, Saudi Arabia.

Required Experience: More than 10 years.

Experience with Document Management Systems or Correspondence Systems is considered beneficial.

Familiarity with Saudi DGA e-Government standards and SDAIA Digital Transformation policies is preferred.

Requirements

  • Requires +10 Years experience

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