Senior Claims Manager📣 Job Ad

About the Role

Gleeds in the Kingdom of Saudi Arabia is seeking a Senior Claims Manager to join their team in Riyadh. This role focuses on Post Contract Commercial Management within the Buildings & Real Estate construction sector, contributing to a significant giga program. The position offers an opportunity to develop your career in a professional environment while managing complex claims and client relationships.

As a Senior Claims Manager, you will be responsible for ensuring the delivery of high-quality services and deliverables in accordance with Gleeds procedures. You will play a key role in managing contractor correspondence, establishing and defending claims, and providing expert advice to senior stakeholders.

Key Responsibilities

• Manage projects to deliver high-quality services and deliverables in accordance with Gleeds procedures.
• Engage with clients to develop, grow, and maintain strong relationships.
• Review and respond to contractor contractual correspondence and notice letters.
• Establish and defend entitlement on Extension of Time (EOT), prolongation, and disruption claims.
• Assess contractor submissions for substantiation and compliance with contract provisions, ensuring clear and auditable demonstration of entitlement and quantum.
• Manage a high volume of outstanding correspondence, ensuring timely and prioritized responses.
• Implement and maintain correspondence tracking systems in line with the client's document management systems across multiple stakeholders, providing real-time updates.
• Coordinate multifaceted letter responses across technical, project controls, commercial, and contracts teams.
• Engage with complex, senior stakeholders at both client and PMC (Project Management Consultancy) levels.
• Produce and present reports to clients.
• Advise Directors promptly of any issues that have arisen or might arise on projects.

Qualifications and Requirements

• MRICS, FRICS, MCIArb, or equivalent Chartered status.
• LLM, BSc Quantity Surveying, Law degree, or equivalent.
• Over 15 years of post-graduate demonstrable experience in commercial claims management.
• At least 3 years of experience working in Saudi Arabia.
• At least 3 years of experience with a consultancy organization.
• Experience working under FIDIC-based contracts (or variants thereof) in a Middle East context.
• Experience with giga-scale building projects.
• Awareness of the current contractor claims environment on Saudi mega-projects.
• A transferable Iqama is required.

Required Skills

• Commercial Claims Management
• Contractual Correspondence
• Extension of Time (EOT) Claims
• Prolongation Claims
• Disruption Claims
• FIDIC-based contracts
• Giga scale building projects
• Post contract claims management
• Clear and effective communication skills, both oral and written
• Ability to absorb complex information and assess requirements readily
• Fluent English language skills (written and oral)
• Problem-solving capabilities

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia, with Gleeds. The role involves working on large-scale construction projects within a professional consultancy environment.