Senior Dealer
📣 Job Ad| Contract Type | Full-time | |
| Workplace type | On-site | |
| Location | Riyadh |
Job Description
About the Role
moomoo is seeking a Senior Dealer to join their team in Riyadh, Riyadh Province. This full-time role serves as the operational lead for an assigned dealing shift, acting as the primary escalation point for complex trades, portfolio-risk events, and client trading issues. The Senior Dealer will engage in hands-on dealing, direct live shift activities, monitor team performance, and ensure continuous staffing and control of dealing operations. This position works closely with the Head of Dealing across three daily shifts, supporting Saudi and global markets, with a particular focus on * market activity.
Shift Leadership and Operational Continuity
- Manage end-to-end readiness, staffing, service standards, and operational execution for the assigned shift.
- Confirm attendance, desk allocation, and staff availability at the start and throughout the shift.
- Arrange break cover and respond to late arrivals, unplanned absences, or unexpected workload.
- Reallocate work or step in personally to fill immediate coverage gaps, coordinating with the Head of Dealing.
- Ensure no dealing desk or assigned shift is left unattended during required market coverage.
- Flag forecast staffing shortfalls early and request backup support.
- Lead structured shift handovers, including open orders, margin actions, live risk exposures, client escalations, market events, and unresolved technology incidents.
- Check operational readiness for Saudi and * sessions, including relevant trading calendars, exchange holidays, and * daylight-saving changes.
Trade Supervision and Escalation Management
- Supervise dealers’ live order monitoring and execution quality across supported Saudi and international products, particularly * equities, ETFs, and listed options.
- Handle escalated trade exceptions, complex order issues, sensitive client inquiries, and broker/execution problems.
- Execute trades directly when necessary.
- Oversee the application of buying-power, margin, concentration, and trading-limit controls.
- Prioritize material accounts and coordinate action with Risk and Compliance teams.
- Manage significant market-volatility events, options exercise/assignment concerns, and urgent margin cases under approved escalation and approval frameworks.
- Coordinate immediate incident response for execution errors or platform disruption, preserving records and escalating critical issues to the Head of Dealing.
Team Performance and Operational Improvement
- Monitor shift performance, case queues, response times, control adherence, and dealer productivity.
- Provide real-time coaching and quality feedback to team members.
- Support onboarding, cross-training, procedure refreshers, and daily briefings to prepare dealers for product and market-session requirements.
- Produce concise shift reports covering staffing, incidents, outstanding exceptions, material risks, and follow-up owners.
- Partner with Product, Technology, Operations, and Client Services to reduce recurring trade-support issues and strengthen shift playbooks.
Qualifications and Requirements
- Typically 5-10 years of relevant brokerage, dealing, or trading-operations experience.
- Proven hands-on experience in the Saudi market and international markets, particularly * equities and options.
- Deep knowledge of financial products, the order lifecycle, exchange sessions, and margin-risk dynamics.
- Demonstrated ability to lead a live trading desk or shift, supervise colleagues, prioritize risk, and make sound decisions under market pressure.
- Strong command of OMS/trading systems, exception management, audit-quality records, stakeholder coordination, and operational incident handling.
- Availability for rotating schedules, regular night shifts, and urgent coverage when needed to maintain uninterrupted operations.
Requirements
- Requires 5-10 Years experience
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