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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationRiyadh

About the Role

Qiddiya is seeking a Senior Manager - Workers Welfare to join the Entertainment Business Unit (EBU). This role is essential for ensuring that employment practices and worker welfare standards consistently meet high industry and ethical benchmarks. The position involves educating and motivating Contractors to improve compliance, providing expert advice for continuous improvement, and fostering collaborative relationships with stakeholders to contribute to the successful delivery of Qiddiya City.

Key Responsibilities

  • Develop and implement EBU strategic and tactical plans for worker accommodation and welfare.
  • Create and execute a risk-based EBU worker welfare and accommodation assurance plan.
  • Conduct on- and off-site inspections of worker welfare and accommodation, including employment practices, through fieldwork and interviews to assess compliance with Ministry of Human Resources and Social Development regulations and Qiddiya's Worker Welfare Requirements.
  • Serve as the EBU technical expert on Qiddiya's Worker Welfare and Workers Accommodation Requirements, offering advice on best practices and recommending improvements to Contractor management.
  • Monitor and follow up on the implementation of recommended improvements to ensure compliance and effectiveness.
  • Track, report, and close out non-compliance issues related to worker welfare and employment practices.
  • Attend and present Worker Welfare requirements at high-level Contractor mobilization meetings.
  • Conduct training sessions for relevant contractor personnel to ensure adherence to standards.
  • Perform worker welfare evaluations as part of the prequalification and tender process.
  • Implement and lead EBU Worker Welfare Forums, and support Qiddiya-wide WW Forum Programs.
  • Establish and attend monthly Grievance Committee meetings.
  • Assure Contractors manage, log, and adequately close out workers' grievance cases lodged via the Hotline.
  • Participate in third-party internal and external audit processes as required.
  • Perform other responsibilities as required, including participation in corporate working groups related to this position.

Qualifications and Requirements

  • A Bachelor's degree in Human Resources Management or a relevant Level 6 Health and Safety qualification (undergraduate or postgraduate).
  • Extensive knowledge of Saudi Arabian legislation and associated codes/requirements.
  • A minimum of 10 years of experience in worker welfare, labor rights, or similar fields, preferably within the GCC.
  • Experience working in a multicultural environment with an understanding of cultural differences, particularly concerning worker welfare.
  • A valid KSA driver's license.
  • Membership in a relevant Chartered Institute, such as CIPD or IOSH, is preferred.

Required Skills and Competencies

  • Strong knowledge of worker accommodation and worker welfare principles.
  • Proficiency in risk-based assurance planning and conducting on-site and off-site inspections.
  • Expertise in employment practices compliance and understanding Ministry of Human Resources and Social Development regulations.
  • Ability to provide best practices advice and drive contractor management improvement.
  • Skilled in compliance monitoring and tracking non-compliance issues.
  • Experience in leading worker welfare forums and managing grievance committees.
  • Familiarity with audit processes.
  • Knowledge of languages spoken by migrant workers is desirable (preferably Hindi, Urdu, and/or Bengali); Arabic proficiency is an advantage.
  • Excellent written and oral communication skills with meticulous attention to detail.
  • Strong analytical ability to interpret audit results.
  • Competent collaborator and skilled cross-functional communicator.
  • Proven ability to work with minimal supervision, demonstrating sound judgment and initiative.
  • Ability to prioritize tasks and react effectively based on performance within their scope of work.

Work Location and Type

This is a full-time position based in Riyadh, Saudi Arabia.


Requirements

  • Requires +10 Years experience

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