Service Support Operator

About *** and JD Logistics

* is a leading technology-driven supply chain and logistics solutions provider. JD Logistics, a part of *, leverages expertise in automation, smart fulfillment, and data intelligence to offer end-to-end logistics services. These services aim to empower businesses and enhance customer experience through integrated networks spanning warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations.

The Role of Service Support Operator

The Service Support Operator plays a key role in maintaining efficient daily operations and a professional environment within JD Logistics in Riyadh, Riyadh Province. This full-time position involves providing essential administrative and reception support to ensure smooth internal processes and positive interactions with visitors and staff.

Key Responsibilities

• Visitor Reception: Welcome clients, visitors, and job candidates. Verify visitor information, maintain accurate visitor records, and coordinate with relevant employees to facilitate a smooth reception process.
• Mail and Courier Management: Handle the receipt, registration, distribution, and handover of company mail, packages, and documents, ensuring accurate and timely delivery to the intended recipients.
• Office Environment Maintenance: Ensure the cleanliness and organization of the reception area and other common spaces to uphold a professional company image.
• Meeting Support: Assist with meeting room bookings, setup, provision of refreshments, and post-meeting cleanup to ensure efficient meeting arrangements.
• Administrative Support: Provide assistance with attendance records, document filing, data entry, and other daily administrative tasks as assigned by the company.

About the Team

The Service Support Operator will join the JINGDONG Logistics team, which operates in a fast-paced and dynamic environment. The team values collaboration, individual ownership, and a commitment to delivering high-quality results.

Location and Work Type

This is a full-time position based in Riyadh, Riyadh Province.