Soft Services Manager (Saudi National)📣 Job Ad

About the Role

Parsons Corporation is seeking a Soft Services Manager (Saudi National) to join its team in Riyadh, Saudi Arabia. This full-time position is critical for overseeing the daily non-technical operations and resident welfare programs within a large workforce accommodation village.

Role Purpose and Scope

The Soft Services Manager is responsible for ensuring a hygienic, safe, and high-quality living environment for thousands of residents. This involves leading service mobilization efforts, governing integrated facility management contractors, and maintaining strict adherence to international and local worker welfare standards across the village's non-technical services.

Key Responsibilities

• Oversee integrated soft facilities management subcontractors, ensuring strict compliance with Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
• Direct daily operations across all non-technical streams, including mass catering, large-scale housekeeping, laundry services, waste management, pest control, and landscaping.
• Manage the soft services operational budget, review vendor invoicing, and optimize resource allocation to prevent cost overruns.
• Lead operational readiness plans for new modules, blocks, or facilities as they transition from construction to occupancy.
• Coordinate logistics across multiple vendors to ensure catering, sanitation, and recreation facilities can seamlessly scale based on resident population shifts.
• Conduct rigorous, routine inspections of living quarters, food preparation areas, and common spaces to enforce strict compliance with local municipal laws and international worker welfare frameworks.
• Coordinate with the health, safety, and environment (HSE) team to manage medical clinic interfaces, emergency response drills, and sanitation controls.
• Establish clear feedback loops and grievance mechanisms for residents, promptly resolving complaints related to cleanliness or amenities.
• Manage the upkeep and scheduling of facilities, spaces, prayer halls, and sports zones to foster a positive community environment.
• Partner with the security team to govern village access, crowd management, and resident safety protocols.

Qualifications and Experience

• A minimum of 10 years of experience in a relevant field is required.
• Certifications in food safety (*, HACCP, ServSafe) or professional facilities management credentials (*, BIFM/IWFM) are highly desirable.

Work Location and Type

This is a full-time position based in Riyadh, Saudi Arabia, focusing on on-site management within a workforce accommodation village.

Application Process

Candidates interested in this Soft Services Manager role at Parsons Corporation are encouraged to apply.