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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationRiyadh

About the Role

Cisco is seeking a Solutions Engineer - Service Provider to join our team in Riyadh, Saudi Arabia. This full-time role involves close collaboration with the Service Provider Sales team to understand the requirements of a strategic Service Provider account in the region. The position requires a senior technical leader to demonstrate Cisco solutions, design tailored products for digital transformation, and provide expert technical guidance focused on customer success and aligned outcomes. The ideal candidate will possess a strong foundation in Data Center architecture, Enterprise networking, and cybersecurity, with deep knowledge in AI and automation to guide customers toward autonomous, AI-driven networks.

As a Solutions Engineer, you will serve as a trusted technical advisor and solution architect, accelerating Cisco's leadership by translating service provider objectives into comprehensive architecture and solution strategies across Cisco's portfolio. You will act as the technical lead within the account team, building trusted advisor relationships with senior IT and business leaders.

Key Responsibilities

  • Own the end-to-end technology vision and architecture, encompassing Service Provider networks, Data Center, Cloud, Automation, Cybersecurity, and AI-driven operations.
  • Lead the design of large-scale, highly scalable Data Center, Enterprise Networking, and cybersecurity architectures, aligned with future autonomous networking models.
  • Drive AI-driven network transformation initiatives, including the application of AI/ML and LLM models to network operations, assurance, planning, and optimization.
  • Position Agentic AI for closed-loop decision making, intent execution, and self-healing networks.
  • Integrate AI capabilities across transport, Data Center, cloud, and cybersecurity domains.
  • Articulate and demonstrate the business impact of AI on network efficiency, cost optimization, resilience, and customer experience.
  • Lead network automation and orchestration strategy, with deep expertise in DNA Center, Nexus Dashboard, Cisco Intersight, and the Cisco Crosswork Automation portfolio.
  • Collaborate with account teams, product leaders, and executives to influence roadmaps, investment decisions, and long-term transformation strategy.
  • Develop and present high-impact technical proposals, architectures, and demonstrations.
  • Support proof of concepts (POCs), pilots, and solution validation to accelerate decision-making and adoption.

Required Qualifications

  • Extensive experience (minimum 5 years in presales, consultative, or solution architect roles) with a proven presales track record in designing and deploying complex solutions, particularly in routing, switching, data center, cloud, and cybersecurity.
  • Deep technical expertise in scalable, AI-ready Data Center architecture, including compute solutions, data center networking, ACI, cloud-native technologies (K8s, Docker), CI/CD, automation, and DevOps practices.
  • Deep technical expertise in Enterprise network architectures using Cisco routing, switching, and wireless solutions, SD-WAN, SASE, modern AI Ops/ML Ops, and programming/scripting capabilities.
  • Deep technical expertise in Cybersecurity architecture, including Cisco Secure Access (or competitor solutions), Security Service Edge, Zero Trust Network Access (ZTNA), and Firewall as a Service.
  • Strong AI and automation expertise, including applied understanding of AI/ML models for networking use cases such as assurance, optimization, planning, and predictive operations.
  • Architectural or hands-on knowledge of LLM-based systems for operational insights, automation, and decision support.
  • Experience designing or positioning Agentic AI frameworks to enable closed-loop, intent-based, and autonomous network operations.
  • Strong understanding of Cisco technologies and architecture, with proven cross-architecture experience to translate client objectives into comprehensive solutions across Cisco’s full portfolio.
  • Ability to simplify complex technical concepts for both technical and non-technical audiences, coupled with strong executive-level communication skills.
  • Solid experience engaging directly with customers, applying consultative selling techniques, understanding financial pain points, and aligning solutions with customer business models to drive value realization and adoption.
  • Demonstrated ability to collaborate effectively with internal product and engineering teams, CX, and partners.
  • An outcome-driven narrative and a strong focus on delivering impactful architecture and solution strategies.

Technical Skills and Expertise

  • Data Center architecture
  • Enterprise networking
  • Cybersecurity solutions
  • AI and automation
  • Service Provider networks
  • Cloud
  • AI-driven operations
  • Scalable, AI-ready Data Center architecture
  • Compute solutions
  • Data center networking
  • ACI
  • Cloud-native technologies (K8s, Docker)
  • CI/CD
  • DevOps practices
  • Enterprise network architectures
  • Cisco routing, switching, and wireless solutions
  • SD-WAN
  • SASE
  • Modern AI Ops/ML Ops
  • Programming/scripting capabilities
  • Cybersecurity architecture
  • Cisco Secure Access
  • Security Service Edge
  • Zero Trust Network Access (ZTNA)
  • Firewall as a Service
  • AI/ML models for networking (assurance, optimization, predictive operations)
  • LLM-based systems
  • Agentic AI frameworks
  • Intent-based and autonomous network operations
  • Cisco technologies and architecture
  • Consultative selling techniques
  • DNA Center, Nexus Dashboard, Cisco Intersight, Cisco Crosswork Automation
  • Service Provider Routing and Transport (SR-MPLS, SRv6)
  • Mobility and 5G Core network design
  • Advanced network assurance architectures (telemetry-driven assurance, AI-based fault detection, performance analytics, service visibility)

Work Environment and Additional Information

This is a full-time, hybrid role based in Riyadh, Saudi Arabia, requiring approximately 48 hours per week. The position involves working closely with the Service Provider Sales team and requires extensive experience, with a minimum of 10 years in relevant roles. A Bachelor's degree in electrical engineering, Computer Science, or a related field is preferred, as are Cisco certifications (*, CCNP, CCIE) or equivalent vendor credentials. Experience within the Saudi Arabia market is highly desirable, and proficiency in Arabic would be a significant advantage.

Applications are being accepted starting May 6th for approximately three weeks.


Requirements

  • Requires +10 Years experience

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