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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeRemote
LocationLocationSaudi Arabia

About the Role

Cohere is a leading enterprise AI company focused on security, developing advanced foundation AI models and end-to-end products for real-world business challenges. We are building and deploying frontier models for enterprises, aiming to drive widespread AI adoption. We are looking for dedicated individuals to enhance our models' capabilities and customer value. As the founding Solutions Architect for Cohere in Saudi Arabia, you will play a key role in expanding Cohere's business across Saudi Arabia and the GCC region. This involves close collaboration with Account Executives, Partners, and Executive Leadership to effectively communicate and demonstrate our technology's value to the market, building on the success of our existing enterprise clients.

Key Responsibilities

  • Develop a thorough understanding of customer challenges and map them to Cohere solutions.
  • Serve as the trusted technical advisor to partners, managing technical relationships with stakeholders.
  • Increase the adoption of Cohere products internally and externally through expert guidance.
  • Gather customer insights and feedback to inform product development.
  • Lead the design and deployment of customer pilots to showcase technology impact for strategic enterprise and government clients.
  • Collaborate with stakeholders to understand business objectives and translate them into technical solutions.
  • Own the customer narrative, acting as the voice of the customer and a liaison between customers and the product team.
  • Provide guidance on best practices for using Cohere and identify areas for platform improvement.
  • Cultivate technical champions within customer organizations to drive adoption and gather feedback.
  • Lead technical discussions during customer calls.
  • Design enterprise architectures for deployments.
  • Conduct in-depth analysis of customer queries and Cohere technology.
  • Facilitate customer evaluations and pilots.
  • Develop and document processes to enable scalable operations for the solutions architect team and adjacent teams.
  • Collaborate with Product and Engineering teams to ensure offerings meet customer needs.
  • Work with partners to develop strategies for enabling and accelerating their customer success.

Qualifications and Requirements

  • Minimum of 5 years of customer-facing technical pre/post-sales experience in roles such as Solutions Architect, Solutions Engineer, Sales Engineer, or Digital Strategy Consultant.
  • A strong interest in Generative AI and a solid understanding of the capabilities and limitations of Generative LLMs and AI technologies.
  • Familiarity with foundational Machine Learning concepts, including training and evaluation.
  • Excellent communication skills, with the ability to engage effectively with both C-level executives and technical audiences.
  • Proven ability to succeed in ambiguous and evolving environments.
  • Demonstrated capability to identify and implement high-impact processes in unstructured settings.
  • Comfort working with Python and Assistive Coding tools.
  • Native-level Arabic language proficiency is a mandatory requirement.

Required Skills

  • Customer-facing technical pre/post-sales expertise (Solutions Architect, Solutions Engineer, Sales Engineer, Digital Strategy Consultant).
  • Expertise in Generative AI, Generative LLMs, and AI technologies.
  • Understanding of foundational ML concepts (training, evaluation, etc.).
  • Excellent communication skills.
  • Proficiency with Python and Assistive Coding tools.
  • Experience architecting or deploying NLP/AI/LLM solutions.
  • Experience customizing models for specific business or organizational objectives.
  • Experience architecting or deploying solutions in cloud environments (AWS, GCP, Azure, OCI).

Work Environment and Additional Information

This is a full-time position. Cohere is a remote-friendly company with global offices. Benefits include a weekly lunch stipend, comprehensive health and dental benefits with a mental health budget, retirement plan matching, 100% parental leave top-up for up to 6 months, annual enrichment benefits (arts & culture, fitness/wellness, quality time, workspace improvement), and an education & learning stipend. For individuals not located near an office, a co-working stipend and a home office stipend are provided. Cohere is committed to fostering an inclusive work environment and encourages applications from all backgrounds. Accommodations during the recruitment process can be requested. AI-enabled tools may be utilized in the screening and assessment process.


Requirements

  • Requires 5-10 Years experience

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