Telesales Specialist

About the Role

Maskan is seeking a Telesales Specialist to join its team in Riyadh. This full-time role is ideal for individuals with strong communication skills and a passion for achieving sales targets within the real estate development sector. The specialist will contribute to providing optimal real estate solutions to clients.

Responsibilities

• Engage effectively with interested clients, assess their needs, and recommend suitable real estate options.
• Convert initial inquiry calls into confirmed sales opportunities and actual project bookings.
• Evaluate client seriousness and purchasing power to prioritize effective follow-ups.
• Respond to inquiries, handle objections professionally, and apply persuasion skills to reach agreements.
• Contact current and past clients to reactivate their interest in new projects and available offers.
• Coordinate project visit appointments and follow up in collaboration with the field sales team.
• Enter and update client data, accurately documenting all communication stages in the CRM system.
• Provide regular feedback to the marketing team regarding client impressions and the effectiveness of advertising campaigns.
• Regularly follow up with clients to achieve sales objectives and submit performance reports to sales management.
• Continuously monitor company project details and real estate market updates to provide accurate consultations.

Qualifications and Requirements

• Nationality: Saudi.
• Experience: A minimum of one year of experience in telesales or sales, preferably within the real estate sector.
• Skills: Excellent communication, persuasion, and negotiation skills.
• Time Management: Ability to organize follow-ups and manage diverse client needs and preferences.
• Technical Proficiency: Proficient in computer use, with good knowledge of Customer Relationship Management (CRM) systems preferred.
• Teamwork: Demonstrates initiative and enthusiasm for working collaboratively within a team.