Customer Service Representative

We are seeking a skilled Florist to create beautiful floral arrangements and provide exceptional customer service in our flower shop. The ideal candidate will be responsible for designing custom bouquets, maintaining fresh flower inventory, processing orders, and advising customers on flower selection for various occasions including weddings, funerals, and special events. Key responsibilities include arranging flowers according to customer specifications, caring for plants and flowers to ensure freshness, managing cash transactions, and maintaining a clean and organized work environment.

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• Conducting market research to understand potential sales leads.
• Meeting and exceeding sales targets.
• Developing and delivering effective sales presentations.
• Providing exceptional customer support and ensuring client satisfaction.
• Collaborating with internal teams to stay aligned with industry trends.

• Proven sales experience in the construction chemicals industry.
• Strong understanding of adhesives, coatings, sealants, and waterproofing materials.
• Excellent communication and interpersonal skills.
• Analytical skills to identify and seize new sales opportunities.
• Self-motivation with a results-driven approach.
• A Bachelor's degree in Business, Marketing, or related fields is preferred.
• Fluency in both English and Arabic is an advantage.