Housekeeper Jobs in Riyadh

A cleaner in a restaurant with experience

• Inspect guest rooms and public areas post-cleaning to ensure adherence to quality standards.
• Coordinate housekeeping functions with other departments such as Front Office and Laundry.
• Document and resolve any discrepancies regarding room status.
• Assist with hiring, training, and supervision of housekeeping staff.
• Ensure safety and security policies and procedures are followed, reporting any issues promptly.
• Maintain confidentiality of proprietary information and protect company assets.

• High school diploma or GED equivalent.
• At least 1 year of supervisory experience in housekeeping or related fields.

About the Role

Mövenpick Hotels & Resorts is seeking an Assistant Housekeeping Manager for its property in Riyadh, Saudi Arabia. This role supports the Executive Housekeeper in maintaining high standards of cleanliness, hygiene, and presentation across all hotel areas. The Assistant Housekeeping Manager will contribute to Mövenpick's service delivery by leading and motivating the housekeeping team and collaborating with other departments.

Key Responsibilities

• Oversee daily housekeeping operations, including task allocation based on occupancy and arrivals.
• Conduct inspections of guest rooms, public areas, and corridors to ensure compliance with hygiene standards.
• Coordinate with the Front Desk to provide real-time room status updates and manage guest requests.
• Liaise with the Engineering department for defect logging, deep cleaning, and preventative maintenance.
• Manage, motivate, and mentor housekeeping staff, fostering a positive team culture.
• Assist with staff recruitment, onboarding, and performance evaluations.
• Conduct daily briefings and implement training programs on SOPs, chemical safety, and guest interaction.
• Manage staff scheduling, attendance, and payroll reporting in accordance with Saudi labor laws.
• Monitor and manage inventories of linens, uniforms, amenities, and cleaning supplies to ensure efficient usage and minimize waste.
• Assist with supply ordering and tracking within the department's operating budget.
• Oversee Lost & Found procedures, ensuring proper documentation and safekeeping of guest property.
• Address guest complaints and specialized requests promptly and professionally.
• Review guest satisfaction surveys to identify areas for operational improvement.

Qualifications and Experience

• Diploma or Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
• 3 to 5 years of progressive housekeeping experience in a 4-star or 5-star hotel.
• At least 1-2 years of experience in a supervisory or assistant managerial capacity within housekeeping.
• Prior experience within the Accor network or a premium international brand is preferred.
• Familiarity with the Riyadh hospitality market and Saudi labor/hygiene regulations is a strong asset.

Required Skills

• Proficiency in Property Management Systems (*, Opera), housekeeping software, and MS Office (Excel, Word).
• Strong team management abilities, with experience leading teams in a fast-paced environment.
• Fluent in English (written and spoken). Arabic language skills are a valuable asset.
• A keen eye for detail regarding cleanliness, aesthetic presentation, and sanitation protocols.

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia. The role involves working within a dynamic hospitality setting, requiring collaboration with various hotel departments.

About the Role

Four Seasons Hotels & Resorts is seeking a dedicated Butler for the Four Seasons Hotel Riyadh, located in the Kingdom Tower. This role is integral to delivering exceptional guest experiences by anticipating needs, exceeding expectations, and providing personalized service. The Butler acts as a liaison between guests and hotel departments, ensuring guest satisfaction through accurate assessment of individual needs and preferences.

Key Responsibilities

• Respond to a wide variety of guest requests with efficiency and professionalism.
• Accurately assess the needs and preferences of each individual guest.
• Ensure maximum guest satisfaction by adding personal recommendations and thoughtful touches.
• Act as a liaison between guests and various hotel departments, including Front Office, Housekeeping, and Food & Beverage.
• Assist these departments with basic tasks or requirements that may arise during a guest's stay.
• Arrange transportation for guests.
• Make restaurant reservations for guests.
• Organize special events for guests.
• Maintain strict attention to detail in all guest interactions and service delivery.
• Handle sensitive matters with efficiency and discretion.

Qualifications and Requirements

• Minimum of 1 year of experience as a Butler or in a similar role within the hospitality industry.
• Excellent reading, writing, and oral proficiency in the English language.

Required Skills

• Butler
• Hospitality Industry knowledge
• Positive attitude
• Good communication skills
• Excellent grooming standards
• Commitment to delivering a high level of customer service
• Flexibility to respond to a variety of different work situations
• Ability to work independently
• Strict attention to detail
• Ability to handle sensitive matters with efficiency and discretion
• English language proficiency

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. Four Seasons Hotels & Resorts is committed to creating exceptional guest experiences through a world-class employee culture. The Four Seasons Hotel Riyadh, an architectural icon in the Kingdom Tower, offers a sophisticated experience with redesigned interiors that showcase authentic Saudi heritage.