Showroom Sales Representative

About Jazeera Paints

Jazeera Paints is seeking a Showroom Sales Representative to join their team in the Eastern region. This is a full-time position focused on implementing sales plans and ensuring high standards of customer service within the showroom environment.

Role Purpose

The primary purpose of this role is to execute the showroom sales plan effectively to achieve assigned sales targets. The representative will be responsible for managing customer interactions, overseeing showroom operations, and ensuring compliance with company policies and procedures.

Key Responsibilities

• Welcome customers, provide high-standard customer service, and address their needs.
• Handle product handovers and offer pre-sales and after-sales customer support.
• Supervise showroom operations and inventory, ensuring adherence to Jazeera Paints Company policies.
• Guide customers through product introductions, requirement identification, quantity assessment, color coordination, and product selection.
• Ensure accurate order processing, invoicing, and timely product delivery.
• Coordinate showroom personnel activities, including assistants, laborers, and drivers, for efficient operations.
• Maintain showroom cleanliness, organization, and overall presentation.
• Ensure the availability of marketing materials such as brochures, leaflets, and product catalogs.
• Achieve assigned sales targets in line with the approved sales plan and implement management objectives and KPIs.
• Process online customer orders, update the e-commerce platform, and ensure accurate reflection of products and inventory.
• Ensure adequate stock availability across all product categories, especially fast-moving items.
• Apply stock replenishment procedures by requesting products from warehouses based on established minimum and maximum stock levels.
• Ensure compliance with the First-In, First-Out (FIFO) principle to minimize slow-moving and obsolete inventory.
• Report missing or unavailable central warehouse products to the direct manager promptly.
• Report showroom damage, equipment malfunctions, or maintenance needs to the direct supervisor and follow up on corrective actions.
• Conduct inventory counts, reconcile physical balances against records, and report shortages, damage, or loss.
• Complete daily closing processes accurately and on time, including handling and recording customer advance payments.
• Execute assigned marketing programs and initiatives, including product campaigns and field visits to residential development areas.
• Maintain the showroom's appearance and ensure all employees comply with uniform and dress code requirements.
• Promote and sell all company product ranges to achieve sales targets and maximize opportunities.
• Ensure the availability and proper condition of safety equipment and report non-compliance, including valid Civil Defense and municipal licenses, fire extinguishers, and vehicle roadworthiness.
• Ensure implementation and compliance with the company's Ashanak program terms and conditions.
• Comply with company policies, procedures, and established guidelines.
• Execute activities using safe and environmentally sound methods.
• Perform any other duties assigned by the direct supervisor or manager.

Work Environment

This role operates within a showroom setting, requiring direct interaction with customers and coordination with various showroom personnel. The position demands attention to detail in inventory management, sales processing, and maintaining showroom standards.

Application Process

Candidates interested in this Showroom Sales Representative position are encouraged to apply. Further details regarding the application process will be provided upon inquiry.