مدير فرع شركة📣 إعلان

في Al Rajhi Bank

منذ 22 يوم

	نوع العقد	دوام كامل
	طبيعة الوظيفة	بالموقع
	الموقع	الدمام

Join Al Rajhi Bank as a Branch Manager!
Al Rajhi Bank, a leading Islamic bank, is seeking an experienced and dedicated Branch Manager to drive our branch's success. You will be responsible for implementing banking strategies, managing staff, and enhancing customer satisfaction throughout the branch.

Key Responsibilities:

Execute the bank's strategy through short and long-term planning and division of tasks amongst team members.
Oversee the formulation of programs and plans aimed at developing the branch in alignment with approved tasks.
Monitor branch performance using productivity metrics.
Prepare local sales plans and set sales targets for each product or service for employees.
Regularly manage and meet with branch employees to discuss workflow, new programs, and set individual employee goals.
Conduct monthly follow-ups to ensure tasks are completed satisfactorily and recognize employee efforts.
Track sales opportunities and ensure proper implementation of requests.
Participate in budget formulation in coordination with branch management.
Direct daily operations and monitor customer account documentation and cash handling procedures.
Supervise tellers by ensuring proper information is collected from client requests.
Assist employees in overcoming challenges with branch applications and recommend necessary training.
Oversee customer service staff to ensure quality service and the proper presentation of offers.
Review required training and identify employee weaknesses to enhance skill sets.
Improve service levels and minimize errors through regular reviews and adjustments in service delivery.
Address customer complaints and rectify recurring issues to maintain the bank's reputation.

Qualifications and Skills:

Diploma or higher in Business Administration, Economics, or Accounting.
5-8 years of experience in branch operations.

متطلبات الوظيفة

تتطلب ٢-٥ سنوات خبرة

وظائف مشابهة

مدير فرع شركة

📣 إعلان

Albawardi Group | البواردي مجموعة

دوام كامل

Role Overview:
The Branch Manager will lead and oversee all branch operations, ensuring excellence in Commercial & Sales Management, Operations & Supply Chain Management, Customer Service & Relationship Management, and Leadership & Team Development. This role is pivotal in driving large-scale transactions, optimizing operational efficiency, and fostering strong customer relationships while building a high-performing team.

Key Responsibilities:

Commercial & Sales Management:
- Develop and execute strategic sales plans to secure large transactions and achieve revenue targets.
- Identify new business opportunities and maintain a robust pipeline of high-value clients.
- Monitor market trends and competitor activities to inform pricing and product strategies.
- Ensure continuous overachievement of sales targets through effective negotiation and closing techniques.
Operations & Supply Chain Management:
- Oversee day-to-day branch operations, ensuring compliance with company standards and regulatory requirements.
- Optimize supply chain processes to maintain cost efficiency and timely delivery.
- Implement operational best practices to enhance productivity and reduce risk.
Customer Service & Relationship Management:
- Build and maintain strong relationships with key clients, ensuring exceptional service and satisfaction.
- Resolve escalated customer issues promptly and effectively.
- Drive initiatives to improve customer experience and loyalty.
Leadership & Team Development:
- Lead, mentor, and develop a high-performing team aligned with organizational goals.
- Foster a culture of accountability, collaboration, and continuous improvement.
- Set clear performance objectives and provide regular feedback and coaching.

Required Qualifications & Skills:

Education: Bachelor’s degree in Business Administration, Management, Marketing, or a related field.
Experience: 4–8 years in a closing role with a proven track record of securing large transactions.
Performance: Demonstrated history of consistently overachieving sales targets.
Responsibility: Exceptional sense of ownership and accountability.
Communication: Strong verbal and written communication skills.
Adaptability: Experience working in a fast-growing organization with dynamic environments.
Curiosity: An insatiable curiosity and drive to learn, innovate, and improve processes.
Leadership: Ability to inspire and lead teams toward achieving ambitious goals.

Preferred Attributes: