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نوع العقدنوع العقددوام كامل
طبيعة الوظيفةطبيعة الوظيفةبالموقع
الموقعالموقعالرياض
Join Sofitel Riyadh, a Five-Star Luxury Experience!
As a Butler at Sofitel Riyadh Hotel & Convention Center, you will act as a hotel ambassador, ensuring a personal service experience for every guest. Our commitment to luxury and impeccable service combines French elegance with Saudi Arabian warmth, creating unforgettable stays.

Responsibilities:
  • Provide exceptional guest service, fully adhering to hotel standards and procedures.
  • Utilize appropriate materials and equipment for smooth butler service operations.
  • Greet and escort guests with professionalism and attention to detail.
  • Manage guest complaints effectively to ensure satisfaction.
  • Maintain close communication with guests, anticipating their needs.
  • Oversee and prepare the pre-assigned room as per guest preferences.
  • Perform concierge tasks including restaurant bookings and in-room service requests.
  • Ensure a perfect upkeep of guest rooms and manage departures professionally.
  • Attend daily briefings and update guest profiles with preferences.

Qualifications:
  • Proficient in English (verbal and written).
  • Experience with Hotel Property Management Systems is a plus.
  • Strong organizational and supervisory skills.
  • Ability to perform in high-stress situations with attention to detail and follow-through.
  • Effective problem-solving abilities.

متطلبات الوظيفة

  • تتطلب ٢-٥ سنوات خبرة

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