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About the Company:
At Stella Stays, we’re not just another hospitality brand - we’re building the future of living. We’ve reimagined what it means to feel at home, creating tech-driven, beautifully designed spaces that people actually want to live in, whether for a few days or a few months.

About the Role:
Stella Stays is seeking a highly motivated and customer-focused individual to join our team as a Front Desk Receptionist. This role requires a commitment to providing outstanding customer service and problem-solving skills in a high-paced environment. The Front Desk Receptionist will be responsible for:

• Greet and assist guests throughout the booking process with personalized service.
• Represent Stella Stays, leaving a memorable first impression on guests and partners.
• Register guests and guide them through digital check-in/check-out procedures.
• Enhance the guest experience with VIP treatments and personalized touches.
• Address and resolve guest issues in a timely manner.
• Prepare training manuals and standard operating procedures for new team members.
• Maintain cleanliness and organization of units for a consistent guest experience.
• Collaborate with various departments to identify operational efficiencies.

Requirements:

• High school diploma or equivalent; further education in hospitality or customer service preferred.
• Proven customer service experience with a focus on excellence.
• Excellent communication skills in English and Arabic.
• Strong organizational skills and ability to multitask effectively.
• Ability to work flexible hours, including evenings and weekends.
• Basic computer proficiency including Microsoft Office.

If you're ready to thrive in a dynamic environment, apply now and be part of our innovative hospitality journey!