Join Hilton as a Reservations Agent!As a Reservations Agent, you will be the main contact for room reservations at our hotel, offering exceptional service that influences guests' decisions to stay with us.
Your Responsibilities:- Convert inquiries into contracted business efficiently.
- Respond positively to sales inquiries to generate future leads.
- Identify sales leads where appropriate.
- Ensure all reservations are completed accurately to meet guest expectations.
- Provide prompt and efficient service while adhering to hotel brand standards.
What We’re Looking For:A successful Reservations Agent should exhibit passion for great customer service, strong communication skills, outstanding organizational abilities, and proficiency in computer usage.
Desirable Qualifications:- Previous experience in a Reservations environment.
- Tertiary qualifications or a collegiate-level degree.
Working with Hilton:At Hilton, our vision is to fill the earth with the light and warmth of hospitality. Join our incredible team and help create remarkable experiences for our guests every day at the DoubleTree by Hilton Madinah Gate.
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