وظائف الفنادق في السعودية

• Supervise the housekeeping team to ensure cleanliness in villas, common areas, and multiple facilities.
• Monitor cleaning materials and supplies, placing orders as needed.
• Lead by example, fostering a disciplined and cohesive team environment.

• Certification or training in Housekeeping Management or Hospitality Operations.
• Minimum of 3 years’ experience in a similar role.
• Strong knowledge of cleaning products and their appropriate usage.
• Basic computer skills, including proficiency in Excel for tracking inventory.

• Operational Supervision & Quality Assurance: Oversee daily housekeeping tasks for guest rooms and public areas while ensuring cleanliness and brand standard compliance.
• Guest Experience & Service Excellence: Maintain impeccable room standards, addressing guest requests and concerns proactively and professionally.
• Team Leadership & Development: Lead, coach, and motivate the housekeeping team, ensuring high service culture and performance standards.
• Coordination & Communication: Work closely with other departments to ensure seamless operations and timely communication regarding room status.
• Standards, Safety & Compliance: Enforce grooming, hygiene, and safety standards, ensuring compliance with hotel policies and security procedures.

• 2-4 years of experience in luxury hotel housekeeping, with supervisory experience preferred.
• Diploma or certificate in Hospitality or Housekeeping Management is an advantage.

• Strong leadership and organizational capabilities.
• Exceptional detail orientation and quality-focused.
• Effective communication and time management skills.
• Proficient in housekeeping and property management systems preferred.

• High standards of professionalism and cleanliness.
• Calm and composed under pressure with a focus on guest satisfaction.
• Trustworthy, flexible, and dependable.

• Experience in project coordination and pre-opening phases preferred.
• Proactive approach with ownership and accountability towards duties.
• Impeccable grooming standards aligning with luxury expectations.

• Dazzle and delight guests, creating 'wow' moments.
• Prepare the restaurant before service begins.
• Coordinate seamlessly with the culinary team for timely guest service.
• Manage billing accurately and ensure proper posting.
• Follow Shangri-La Food Safety Processes and Procedures.
• Support colleagues to ensure the success of the F&B outlet.
• Assist supervisors in maintaining smooth meal operations.

• Strong command of English.
• Positive attitude and willingness to learn.
• Minimum of 1 year experience in a similar role.

• Be part of a workplace that values passion and supports personal growth.
• Access structured learning and development pathways with advancement opportunities.
• Enjoy competitive benefits, recognition programs, and colleague perks.

• Welcoming guests in a polite and friendly manner.
• Coordinating seating for customers.
• Managing table set-ups and ensuring cleanliness of work areas.
• Working in various areas of Food and Beverage including Bar, Restaurant, Room Service, and Conference and Events.
• Following cash handling procedures and managing guest queries efficiently.
• Ensuring compliance with brand standards and health regulations.

• Lead and coordinate the housekeeping team to ensure that all areas are cleaned to high standards.
• Provide training and guidance to housekeeping staff, ensuring they embody the Ritz-Carlton service ethos.
• Ensure compliance with hotel safety and cleanliness standards.
• Address guest requests and concerns promptly and professionally.
• Assist with inventory management and ordering of housekeeping supplies.

• Previous experience in housekeeping or a related field.
• Strong leadership skills and the ability to motivate team members.
• Excellent communication and interpersonal skills.
• Attention to detail and organizational skills.

• Greet and seat guests, ensuring a smooth and pleasant dining experience.
• Manage reservations and respond to inquiries with professionalism and care.
• Coordinate seating arrangements in collaboration with the service team.
• Anticipate guest needs and deliver personalized service in line with Four Seasons' exceptional hospitality standards.

• High school education or equivalent experience.
• 6 to 12 months of experience in restaurant, food and beverage service preferred.
• Proficient in English and Arabic (local candidates only as per Saudi law).
• Familiarity with restaurant policies and operations is a plus.

• Competitive net salary in a tax-free environment.
• Provided staff accommodation and transportation.
• 30 days of vacation and 10 public holidays per year.
• Paid round-trip home leave ticket.
• Complimentary meals and uniform care.
• Comprehensive medical and life insurance.
• Opportunities for complimentary stays at Four Seasons properties worldwide.

Company Description
LEVAYĀ is a new destination in Jeddah for luxury wellness, offering an upscale experience that combines tranquility, renewal, and exceptional service for its guests.

Job Description
We are looking for a full-time receptionist to be the first point of contact for guests, responsible for providing an upscale welcoming experience, managing appointments, and ensuring a seamless experience that reflects the identity of LEVAYĀ.

Main Responsibilities
• Welcoming guests in a professional manner that reflects the luxury identity and experience of LEVAYĀ.
• Efficiently managing and organizing the daily appointment schedule to ensure smooth operational processes.
• Full oversight of the appointment system, continuously updating it, and addressing any conflicts or adjustments promptly.
• Monitoring the inventory of products used and updating records and coordinating requests for shortages to ensure they are always available.
• Responding to guest inquiries in person, over the phone, and via email with professionalism and speed.
• Accurately processing payments and managing the point of sale system.
• Continuous coordination with the team to ensure a complete and seamless guest experience.
• Proficiency in Arabic and English.

Benefits
• Full-time
• Salary: 4,000 Saudi Riyals monthly.
• Working hours: 2:00 PM – 11:00 PM (1-hour break)
• 6 working days per week
• Location: Jeddah – Al-Khalidiah neighborhood.

• Allocate work duties to Team Members.
• Perform routine inspections of all check-out rooms and spot checks of occupied rooms.
• Report and follow up on maintenance defects or issues.
• Inspect service areas, storage rooms, and corridors regularly.
• Schedule and supervise deep cleaning and additional projects.
• Manage and train Room Attendants to meet performance standards.
• Efficiently manage stock control and equipment maintenance.
• Provide excellent guest service, including special requirements for VIP guests.
• Ensure adherence to Hilton's brand standards at all times.

• Previous experience in a supervisory housekeeping role.
• A proven track record of team management.
• Strong organizational and analytical skills.
• Attention to detail and strong communication skills.
• A passion for delivering exceptional guest service.
• Preferred proficiency with computers, including Microsoft Office.

• Supervise daily operations of assigned guestroom floors and public areas.
• Conduct thorough inspections of guest rooms, ensuring adherence to brand standards.
• Guide Room Attendants and Housemen in maintaining quality and efficiency.
• Respond promptly to guest requests and ensure special instructions are followed.
• Train and support housekeeping staff in health, safety, and grooming standards.
• Monitor stock levels of linen and cleaning supplies.
• Report maintenance issues and coordinate with relevant departments.

• 2–3 years of housekeeping experience in a luxury hotel, with supervisory experience preferred.
• Strong knowledge of cleaning techniques and hygiene standards.
• Excellent communication and interpersonal skills.
• Fluency in English; additional languages are a plus.

• Manage the restaurant reservation system including taking reservations by phone, email, and in person.
• Welcome and escort guests to their tables while maintaining a courteous and professional demeanor.
• Support the F&B team in maintaining operational efficiency.
• Ensure compliance with all corporate policy and procedures.
• Act as a brand ambassador for Mandarin Oriental, representing our service excellence.

• Understanding of the outlet’s concept and food and beverage offerings.
• Ability to communicate reservations and preferences effectively.
• Maintain an accurate table count and reservation updates in the system.

• Competitive salary and career development opportunities.
• Access to health and wellness programs.
• Retirement plans based on commitment.

At Mandarin Oriental, your growth and success are important to us. Join our team and be part of our commitment to delivering exceptional service.