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نوع العقدنوع العقددوام كامل
طبيعة الوظيفةطبيعة الوظيفةبالموقع
الموقعالموقعمكة المكرمة
Join Hilton as a Reservations Agent!
As a Reservations Agent at Hilton, you will be the main contact for room reservations, providing exceptional service that influences guests’ decisions to stay at our hotel. Your role will involve converting inquiries into contracted business and responding positively to sales inquiries to develop future sales leads.

Key Responsibilities:
  • Convert inquiries into business.
  • Respond to all customers professionally and ensure reservations are accurately completed.
  • Provide prompt and efficient service while adhering to the hotel's brand standards.

What We Are Looking For:
You should have a passion for delivering great customer service, excellent communication skills, and strong organizational abilities. Intermediate computer proficiency is required. Previous experience in a Reservations environment and tertiary qualifications would be advantageous.

Why Work for Hilton?
Hilton is committed to providing exceptional guest experiences. Our vision to 'fill the earth with the light and warmth of hospitality' unites us to create remarkable experiences every day. Join our team and be at the heart of our service!

متطلبات الوظيفة

  • تتطلب ٢-٥ سنوات خبرة

وظائف مشابهة

موظف حجوزات

شركة مسار الغربيه للسياحه

دوام كامل

نبحث عن موظف نبحث عن مدير تسويق وتطوير أعمال في قطاع السياحة

المهام:
• تطوير الخدمات السياحية وزيادة المبيعات

بناء خطة تسويق شهرية
• استهداف السياح داخل وخارج السعودية

خبرة في التسويق السياحي للانضمام إلى فريق العمل، حيث سيكون مسؤولاً عن استقبال طلبات الحجز من العملاء عبر الهاتف والبريد الإلكتروني وتسجيلها في النظام بدقة، إدارة جداول المواعيد والتأكد من توفر الخدمات المطلوبة، والتعامل مع استفسارات العملاء وتقديم المعلومات اللازمة حول الخدمات والأسعار. يتطلب هذا المنصب مهارات تواصل ممتازة وقدرة على العمل تحت الضغط، بالإضافة إلى إجادة استخدام أنظمة الحاسوب وبرامج إدارة الحجوزات. المرشح المثالي يجب أن يتمتع بخبرة في خدمة العملاء ودقة في التفاصيل مع القدرة على حل المشاكل بفعالية.

breifcase2-5 سنة

locationالرصيفة، مكة المكرمة

منذ شهر واحد تقريباً

موظف حجوزات

📣 إعلانجديدة

فنادق ومنتجعات بُلْمَان

دوام كامل
Join Us at Pullman Hotels & Resorts
Are you ready to embark on an exciting journey in hospitality? As a Reservations Agent, you will be the first point of contact for our guests, providing them with an exceptional experience from the moment they book their stay.

What Is In It For You
  • Employee benefit card offering discounted rates in Accor worldwide.
  • Learning programs through our Academies to enhance your skills.
  • Opportunities to develop your talent and grow within the property and across the world.
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.
What You Will Be Doing
  • Consistently offer exceptional, friendly, and engaging service.
  • Ensure maximum revenue through up-selling and excellent guest interactions.
  • Recommend property facilities and assist guests with their requests.
  • Handle room reservation requests and maintain accurate information in the system.
Qualifications
  • Saudi Nationals only for the Tamayyaz Program.
  • No prior experience required; fresh graduates are encouraged to apply.
  • Basic English skills and a strong passion for the Hospitality field.
  • Excellent interpersonal and communication skills.
  • Must be a team player and able to work flexibly.
  • Ability to focus on guest needs with a calm and courteous demeanor.
Additional Information
  • Prior experience with Opera or related systems is an asset.
  • Strong problem-solving abilities and fluency in English are highly valued.

breifcase0-1 سنة

locationمكة المكرمة

منذ يوم واحد

موظف حجوزات

📣 إعلانجديدة

فنادق ركسوس

دوام كامل
Join Our Team as a Reservation Agent
At Rixos Hotels, we invite talented individuals to become part of our exceptional team. Established in 2000 in Turkey, Rixos offers luxurious stays and unique experiences inspired by local culture and Turkish heritage.

Key Responsibilities:
  • Maintain in-depth knowledge of hotel services and facilities.
  • Respond to inquiries regarding room rates and availability.
  • Manage reservation requests using effective communication skills.
  • Process deposits and maintain accurate records.
  • Handle special requests and document them efficiently.
  • Understand the relationship between the Reservations department and other hotel departments.
  • Monitor inventory management and room availability.
  • Explain guarantee and cancellation policies to guests.
  • Utilize sales techniques to maximize room bookings.
  • Participate in task forces for new property openings.

Qualifications:
Passion for hospitality and commitment to providing excellent service.

Application:
This position is open exclusively for Saudi nationals. If you're ready to contribute to a leading luxury brand and meet the qualifications, we encourage you to apply.

breifcase0-1 سنة

locationمكة المكرمة

منذ يوم واحد

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