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Join My Clinic KSA!
My Clinic is the leading multispecialty outpatient care provider in Saudi Arabia, dedicated to helping people live longer, healthier, and happier lives. We are seeking a passionate Receptionist to join our team and uphold our mission of exceptional patient care.

Primary Responsibilities:

• Submitting periodic progress reports on the strategic plans and operations of the Patient Experience Unit.
• Handling all aspects of a patient’s experience within our facility.
• Collaborating with cross-functional teams to enhance the patient journey from admission to discharge.
• Communicating effectively with patients to determine their needs and identify paths toward treatment.
• Empathizing with patients and resolving their complaints swiftly.
• Corresponding with care providers to ensure personalized care for each patient.
• Implementing patient-focused programs in a healthcare environment.
• Supervising training programs for healthcare staff to improve their communication and engagement skills.
• Generating reports on patient progress and overall status.
• Performing other duties as assigned.

Education / Professional Qualifications:
- Bachelor’s degree.
- Experience in customer service, contact center, or customer care positions is preferred.

Experts & Skills:

• Excellent command of oral and written English & Arabic.
• Proficient with Microsoft Office Suite.
• Strong empathy and compassion for addressing the emotional needs of patients.
• Exceptional problem-solving and customer service skills.