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نوع العقدنوع العقددوام كامل
طبيعة الوظيفةطبيعة الوظيفةبالموقع
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Join Our Team as a Telephone Operator!
At Dana Rayhaan by Rotana, we are dedicated to providing the best service to our guests. We are currently seeking a professional and efficient Telephone Operator to manage our incoming and outgoing calls.

Job Summary:
The Telephone Operator will be responsible for greeting callers, transferring calls, providing information, taking messages, and scheduling appointments.

Key Responsibilities:
  • Answer and direct incoming calls in a polite and friendly manner
  • Use a multi-line phone system to handle a high volume of calls
  • Provide accurate information to callers and assist them with their inquiries
  • Take detailed messages and ensure they are delivered promptly
  • Schedule appointments and maintain calendars for staff members

Candidate Requirements:
  • Proven experience as a Telephone Operator or in a similar role
  • Excellent communication skills and a pleasant phone manner
  • Proficient in using a multi-line phone system
  • Strong attention to detail and accuracy
  • Ability to work under pressure and handle a high volume of calls efficiently

Skills:
  • Excellent communication skills
  • Proficient in handling multiple phone lines
  • Strong customer service skills
  • Ability to remain calm under pressure
  • Good listening skills
  • Attention to detail
  • Familiarity with telephone systems and software
  • Multitasking abilities
  • Problem-solving skills
  • Polite and professional demeanor

متطلبات الوظيفة

  • تتطلب ٢-٥ سنوات خبرة

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