محضر قهوة (باريستا)

About the Role
The Head Barista is a pivotal role responsible for leading, training, and supervising baristas across multiple café branches. You will ensure consistent service quality, product excellence, and adherence to brand standards while overseeing daily coffee operations to elevate customer satisfaction.

Key Responsibilities

• Operational Supervision:
  • Oversee daily operations of baristas in all cafés.
  • Ensure adherence to standard operating procedures for beverage preparation and cleanliness.
  • Conduct regular branch visits to ensure consistency and quality.
  • Coordinate barista schedules for efficient operations.
• Staff Management & Training:
  • Lead and mentor a team of baristas, promoting professional growth.
  • Conduct training sessions on coffee preparation and customer service.
  • Support recruitment and onboarding of new baristas.
  • Evaluate performance and provide constructive feedback.
• Quality Control:
  • Maintain consistent quality of all coffee and beverages.
  • Ensure maintenance of coffee machines and equipment.
  • Conduct regular taste checks across branches.
• Inventory & Supplies:
  • Monitor stock levels of coffee and necessary supplies.
  • Coordinate with procurement for timely replenishment.
  • Prevent wastage and ensure cost-effective ingredient usage.
• Customer Experience:
  • Handle escalated customer feedback and complaints.
  • Promote a welcoming atmosphere for café guests.
  • Assist in introducing new beverages and seasonal specials.
• Reporting & Coordination:
  • Prepare weekly reports on sales and customer feedback.
  • Coordinate with Café Operations Manager as needed.
  • Implement company promotions related to beverages.

Qualifications

• High School Diploma or equivalent; hospitality or F&B certification is a plus.
• 35 years of experience as a senior barista or head barista with supervisory experience.
• Experience in multi-branch café supervision preferred.

Skills & Competencies

• Expert knowledge of coffee types and brewing methods.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• High attention to detail and quality.
• Ability to manage time efficiently across multiple locations.
• Strong understanding of hygiene and food safety standards.

Languages

• English (required)
• Arabic (preferred)

Working Conditions

• Must be flexible to travel between all café branches.
• Ability to work shifts, weekends, and holidays as needed.

Join Kimpton Riyadh as a Barista!
Kimpton Hotels & Restaurants is a proud pioneer in the boutique hotel sector, known for unique, design-oriented experiences. Our mission is to create heartfelt connections that make lives better.

About the Role:
As a Barista, you will be a key member of our pre-opening team, crafting memorable beverage experiences for our guests. You will work in the heart of King Abdullah Financial District, known for its exceptional design and luxury.

Key Responsibilities:

• Opening Procedures: Set up the coffee station to ensure everything is clean and ready for service.
• Beverage Preparation: Prepare a variety of coffee and tea beverages, ensuring each meets our high-quality standards.
• Guest Engagement: Warmly greet guests, take their orders, and provide personalized beverage recommendations.
• Equipment Care: Maintain cleanliness and functionality of coffee machines and workstations throughout the day.
• Team Coordination: Collaborate with other team members to ensure seamless service.
• Inventory Management: Track inventory levels and assist with orders as needed.

Requirements:
The ideal candidate will have:

• A bachelor's degree or equivalent qualification in Hotel or Business Administration.
• Two to three years of experience in a similar role, preferably in an international luxury hotel.
• Fluency in English; Arabic is preferred.

What We Offer:
Competitive salary and benefits, along with a vibrant team culture where individuality is celebrated. Join us to deliver exceptional experiences for our guests!