ممثل خدمة عملاء (كول سنتر)

Join Our Team as a Call Center Representative!
At the National Company for Business Solutions (NCBS), we are looking for dynamic individuals to fill the role of Call Center Representative. This is a fantastic opportunity for fresh graduates seeking to embark on a rewarding career in customer service and communication.

Key Responsibilities:

• Handle inbound and outbound customer calls professionally and efficiently.
• Provide accurate information and resolve customer issues to ensure high levels of satisfaction.
• Document customer interactions using our call center systems.
• Escalate complex issues when necessary.
• Maintain up-to-date knowledge of company products and services.

Key Skills:

• Strong verbal communication skills and active listening abilities.
• Ability to multitask and manage time efficiently in a fast-paced environment.
• Basic computer skills; familiarity with CRM software is a plus.
• Fluency in spoken and written English; additional languages are a plus.

Become part of a company that values your potential and is dedicated to your growth in the customer relations field!