Customer Services Specialist📣 Job Ad

About the Role
The Executive Housekeeper plays a vital role in establishing and maintaining the housekeeping standards at Mantis resorts and hotels. You will lead the housekeeping department throughout pre-opening and launch phases to ensure operational excellence and guest satisfaction.

Key Responsibilities

• Pre-Opening Planning & Setup: Create and manage the housekeeping pre-opening plan, including hiring, training, and operational procedures.
• Recruitment & Training: Recruit and develop a team of housekeeping professionals, ensuring they meet high standards of cleanliness and service.
• Operations & Quality Control: Supervise daily housekeeping operations and establish quality control processes to ensure rooms and areas meet brand expectations.
• Inventory, Purchasing & Cost Control: Manage inventory sourcing and purchasing while monitoring costs and efficiency.
• Health, Safety & Compliance: Implement protocols to ensure compliance with safety and health regulations.
• Systems & Technology: Utilize housekeeping management systems for efficient operations.
• Vendor & Contractor Management: Build and maintain relationships with service vendors and ensure quality service delivery.
• Guest Experience & Communication: Collaborate with various departments to enhance guest experiences and responsiveness.

Qualifications & Skills
The ideal candidate will possess:

• Minimum of 5 years experience in housekeeping management, preferably in luxury hotels.
• Strong knowledge of housekeeping operations and systems.
• Proven leadership skills with experience in hiring, training, and team management.
• Excellent communication and organizational skills.
• A hospitality diploma or degree is preferred.

Benefits
As a reflection of your dedication and skills, we offer a competitive salary package, performance-based bonuses, continuous learning opportunities, and industry perks that encompass accommodation and dining benefits.

Join Our Team as a Security Guard!
Are you looking for an exciting opportunity to ensure safety and security? Company Zahran for Maintenance and Operations is seeking a dedicated Security Guard to join our team in Baljurashi.

Key Responsibilities:

• Conduct patrols and monitor workplace areas to protect property from theft and vandalism.
• Monitor entrance and exit operations, granting permissions, and verifying identity of suppliers and visitors.
• Perform regular inspections of gates, doors, and windows.
• Maintain order among visitors and employees, and communicate regulations within the facility.
• Respond to alarms, investigate incidents, and contact fire departments, ambulances, or police as needed.
• Adhere to health, safety, and environmental policies and procedures.

Qualifications:

• Minimum of 3 years experience in a related field.
• Education Level: Primary School.
• Advanced skills in security regulations and hazard identification.
• Language proficiency: Arabic (Excellent), English (Beginner).

Work Hours: Morning/Evening shifts available.
Location: Baljurashi, Al-Baha Region.

Come and be part of our security team to ensure a safe environment!