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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationAl Jubail

About the Role

Starlink KSA is seeking a highly skilled and experienced Storage Administrator (L3) to join our team in Jubail, Eastern Province, Saudi Arabia. This is a full-time, on-site position where you will be instrumental in managing and optimizing our enterprise storage environments. The role demands a proactive approach to ensuring the performance, availability, and security of critical storage systems that support our business operations. As a Level 3 Storage Administrator, you will be responsible for the end-to-end management of storage infrastructure, including complex troubleshooting, incident resolution, and strategic planning for capacity and disaster recovery. You will collaborate closely with internal teams and external vendors to maintain a robust and reliable storage ecosystem.

Key Responsibilities

  • Manage and optimize enterprise storage environments, including provisioning, monitoring performance, and capacity planning.
  • Ensure high availability of all storage systems through proactive monitoring and maintenance.
  • Troubleshoot and resolve complex storage-related incidents, acting as an escalation point for technical issues.
  • Coordinate with vendors to resolve issues, apply patches, and implement firmware updates for storage solutions.
  • Configure and maintain storage solutions, including replication setups for backup, disaster recovery, and business continuity.
  • Maintain comprehensive documentation of storage configurations, procedures, and incident resolutions.
  • Implement and adhere to best practices and security standards for storage infrastructure.
  • Participate actively in the change management process for storage-related modifications.
  • Collaborate with system, network, and cybersecurity teams to ensure seamless integration and support for critical business applications.

Qualifications and Experience

  • Proven experience in enterprise storage management, encompassing a broad range of storage solutions.
  • Demonstrated proficiency in troubleshooting complex storage issues, including performance bottlenecks, availability disruptions, and configuration errors.
  • Hands-on expertise with replication technologies essential for backup, disaster recovery, and high-availability setups.
  • Solid system administration skills, with a focus on integrating storage solutions with operating systems, virtualization platforms, and backup tools.
  • Experience working with leading storage platforms such as NetApp, Dell EMC, HPE, IBM, or similar enterprise-grade solutions.
  • Familiarity with SAN and NAS architectures.
  • Knowledge of ITIL-based processes, including incident management, change management, and problem management.
  • Strong documentation skills, with the ability to create and maintain clear and accurate technical records.
  • Excellent communication and stakeholder management abilities, enabling effective collaboration with diverse teams.
  • Ability to work effectively within cross-functional teams.
  • Willingness to work on-site in Jubail and participate in off-hours or on-call rotations as required to support critical environments.
  • A Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience, is required.
  • Relevant certifications (*, vendor-specific storage certifications, ITIL) are considered an advantage.
  • Experience Required: 5-10 years.

Required Skills

  • Storage Management
  • Storage Solutions
  • Troubleshooting Complex Storage Issues
  • Replication Technologies
  • System Administration
  • NetApp
  • Dell EMC
  • HPE
  • IBM
  • SAN/NAS Architectures
  • ITIL
  • Incident Management
  • Change Management
  • Problem Management
  • Documentation
  • Communication
  • Stakeholder Management
  • Teamwork

Work Environment and Location

This is a full-time, on-site position located in Jubail, Eastern Province, Saudi Arabia. The role requires participation in off-hours or on-call rotations as needed to support critical environments.


Requirements

  • Requires 5-10 Years experience

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