Cabin Crew - Recruitment Event | Khobar, Saudi Arabia📣 Job Ad

About the Role

EagleBurgmann, a specialist in industrial sealing technology, is seeking a Senior Reliability Engineer to join their team in Al Khobar, Saudi Arabia. This role is focused on enhancing the reliability of mechanical seals within customer installations to ensure operational efficiency and customer satisfaction. The position is within a global technology group committed to environmental and comfort improvements, offering a networked and diverse work environment.

As the primary point of contact for customers regarding mechanical seal reliability, the Senior Reliability Engineer will work to identify and resolve issues, manage claims, and drive improvements. This requires a proactive approach, strong analytical skills, and effective collaboration with internal teams and external stakeholders.

Key Responsibilities

• Manage and improve the reliability of the installed base of mechanical seals at customer sites.
• Address customer pain points related to reliability, acting as a liaison between customers and the EagleBurgmann office to eliminate recurring issues and manage claims.
• Independently perform mechanical seal troubleshooting and root cause analysis (RCA) based on site-collected data, with support from application engineering.
• Support IP & AM Sales teams in troubleshooting, RCA, and claim management during the project stage, requiring direct customer coordination.
• Prepare and submit regular reliability reports (weekly/monthly) to relevant stakeholders.
• Engage with customer departments and participate in technical meetings to resolve mechanical seal failure issues, creating reports that adhere to contractual KPIs.
• Support the improvement of reliability for Fixed Fee programs by coordinating with sales, service, and engineering teams.
• Involve the superior (Service Director) as needed for all customer meetings.
• Ensure efficient collaboration with EagleBurgmann sales, service, and engineering team members.
• Provide consistent on-site support to customers, involving travel of at least three days a week.
• Utilize EagleBurgmann ERP systems, including C4C, SealCarePro, and SAP ByD.
• Prepare service reports, RCA, troubleshooting reports, MTBF analysis, bad actor analysis, and engineering reports for submission to customers and internal teams.
• Coordinate for all cases directly with EagleBurgmann Germany.

Qualifications and Requirements

• Bachelor's Degree in Mechanical Engineering or a similar field.
• A minimum of 5-10 years of technical experience specifically within the Mechanical Seal Industry, including experience in service and on-site activities.
• Good knowledge of Centrifugal Pumps, Agitators, Mixers, and Blowers.
• Awareness of Centrifugal Compressors is considered an added benefit.
• Good knowledge of Wet Mechanical Seals, Supply Systems, and API 682 Standards.
• Fair knowledge of ANSI, Engineering Drawings, Limits & Fits Tolerances, etc.
• Ability to independently install mechanical seals.
• Ability to carry out mid-level troubleshooting at customer sites.
• Good command of spoken and written English. Knowledge of spoken Arabic will be an advantage.
• Ability to multitask and work effectively under pressure.
• Appropriate computer and IT systems skills and knowledge, including MS Office and Document Management systems.

Required Skills

• Mechanical Seals
• Root Cause Analysis (RCA)
• Troubleshooting
• Application Engineering
• Claim Management
• Technical Meetings
• Sales Support
• Service Operations
• Engineering Principles
• ERP Systems (C4C, SealCarePro, SAP ByD)
• MTBF Analysis
• Bad Actor Analysis
• Centrifugal Pumps, Agitators, Mixers, Blowers
• Centrifugal Compressors (Awareness)
• Wet Mechanical Seals
• Supply Systems
• API 682 Standards
• ANSI Standards
• Engineering Drawings
• Limits & Fits Tolerances
• Multitasking
• Working Under Pressure
• MS Office Suite
• Document Management

Work Environment and Location

This is a full-time position based in Al Khobar, Eastern Province, Saudi Arabia, with responsibilities also covering Dammam. The role requires significant on-site customer support, involving travel of at least three days per week.

Company Culture and Development

EagleBurgmann fosters an inclusive environment that recognizes the value of diversity. The company offers opportunities for international career growth and provides various training programs to support personal development. Employees are encouraged to participate in social and sustainable projects. Performance is recognized through performance-related bonuses.

About the Role

Worley, a global professional services company specializing in energy, chemicals, and resources, is seeking a Principal Process Design Engineer (Waste Treatment & Management). This role is crucial for delivering projects and creating value throughout asset lifecycles, supporting the transition to sustainable energy while ensuring the continued provision of essential resources. As a Subject Matter Expert (SME), the Principal Process Design Engineer will provide essential expertise to the process engineering team and downstream disciplines. The position is instrumental in designing and optimizing waste treatment technologies for disposal, treatment, and recycling, ensuring compliance with local environmental regulations and minimizing environmental impact.

The Principal Process Design Engineer will collaborate with local environmental regulatory agencies to ensure adherence to environmental laws, minimize ecological footprints, and enhance the efficiency of waste treatment and handling processes across facilities. This role offers a significant opportunity to contribute to sustainable waste management solutions within the Saudi Arabian market, specifically in the Eastern Province, Al Khobar.

Key Responsibilities

• Provide expert guidance and direction to engineering teams in the design, development, and implementation of waste treatment solutions tailored to client requirements, encompassing processes for hazardous and non-hazardous wastes (municipal and industrial), including treatment, recycling, and disposal.
• Collaborate with and provide specialized waste treatment expertise to the process engineering team in the development of Basis of Design, Heat & Mass Balance calculations, Process Flow Diagrams (PFDs), Piping and Instrumentation Diagrams (P&IDs), equipment specifications, and operational and control philosophies for waste treatment units.
• Actively participate in safety reviews, including HAZID, HAZOP, and SIL studies, and support the resolution of recommendations arising from these reviews.
• Review technical proposals submitted by vendors and provide technical clarifications for bid evaluations.
• Ensure that all waste management solutions comply with relevant environmental regulations, industry standards (such as USEPA and ISO), and local jurisdictional requirements, thereby minimizing risks to the environment and human health.
• Partner with the Process Engineering Lead in managing waste treatment projects from conceptualization through to detailed engineering, including budgeting, scheduling, resource management, and stakeholder coordination.
• Validate waste characterization data (municipal and industrial) provided by clients and prepare reports for client approval.
• Develop and present waste treatment technology selection reports for client approval.
• Analyze existing waste treatment processes to identify opportunities for improving efficiency, reducing operating costs, and minimizing environmental impact.
• Collaborate with environmental engineering teams to conduct Environmental Impact Assessments (EIAs) for waste management processes and provide actionable recommendations for sustainability improvements and waste minimization.
• Assist the process engineering team in the integration of overall multi-unit waste treatment facilities.
• Mentor junior engineers and engineering teams on waste treatment and management processes.

Qualifications and Requirements

• Bachelor's degree in Environmental Engineering, Chemical Engineering, Civil Engineering, or a closely related field from a recognized and accredited institution. A Master's degree in a relevant discipline is considered a strong asset.
• Significant relevant experience in waste treatment, environmental engineering, or a related field, with a particular emphasis on industrial or engineering sectors.
• Demonstrated knowledge of various waste treatment processes, including but not limited to chemical treatment, biological treatment, waste-to-energy, and recycling technologies.
• Solid understanding of environmental laws and regulations, specifically concerning hazardous waste management, disposal standards, and ISO certifications.
• Experience with Environmental Impact Assessments (EIAs) and Life-Cycle Analysis (LCA) as they pertain to waste management systems.
• Strong project management capabilities, including proficiency in scheduling, cost estimation, and resource allocation.
• Proven ability to lead cross-functional teams and effectively manage client relationships.
• Competency in using standard software such as the MS Office Suite, as well as engineering-specific software, including macro-based Excel sheets for developing Heat & Mass Balances for waste treatment facilities.

Required Skills

• Waste Treatment Technologies
• Waste Management
• Environmental Regulations
• Process Engineering
• Basis of Design
• Heat & Mass Balance
• PFDs and P&IDs
• HAZID, HAZOP, SIL
• Technical Proposal Review
• Environmental Impact Assessment (EIA)
• Life-Cycle Analysis (LCA)
• Project Management
• Budgeting
• Scheduling
• Resource Management
• Stakeholder Coordination
• Waste Characterization
• Waste Treatment Technology Selection
• Process Optimization
• Operating Cost Reduction
• Sustainability Improvements
• Waste Minimization
• MS Office Suite
• Engineering Specific Software
• Leadership
• Teamwork
• Problem-Solving
• Client Relationship Management

Work Environment

This is a full-time position based in Al Khobar, Eastern Province, Saudi Arabia, with Worley.

About the Role

Tata Consultancy Services (TCS), a global leader in IT services, consulting, and business solutions, is seeking a dedicated Support Services Specialist to join its team in Al Khobar, Eastern Province, Saudi Arabia. This role is essential for providing critical IT support to ensure the seamless operation of clients' technological infrastructure, leveraging TCS's extensive experience in partnering with major businesses worldwide.

As a Support Services Specialist, you will play a key part in resolving IT issues that require hands-on intervention, thereby contributing to the overall efficiency and satisfaction of end-users. This full-time position offers an opportunity to apply your technical expertise within a dynamic and supportive environment.

Key Responsibilities

• Provide in-person IT support for incidents and service requests that necessitate physical intervention.
• Perform operating system (OS) troubleshooting and mobile device troubleshooting for both Android and iOS platforms.
• Execute device setup, configuration, installation, and hardware replacement tasks.
• Address break-fix issues for laptops, desktops, peripherals, and other workplace devices.
• Manage and execute IMAC (Install, Move, Add, Change) activities for IT assets.
• Resolve IT incidents that cannot be addressed remotely by the service desk.
• Offer priority handling and coordination for VIP user support.
• Support meeting room technologies, audio-visual (AV) setups, and provide IT support for events.
• Coordinate effectively with hardware vendors (OEMs) and third-party service providers.
• Conduct walk-in support activities, including password resets, device replacements, and user onboarding/offboarding processes.
• Provide essential "hands and feet" support for LAN/Wi-Fi connectivity, printers, and peripheral devices.
• Maintain and manage asset inventory and stock records, including performing reconciliations.
• Support user onboarding, relocation, and offboarding activities.
• Provide loaner devices and manage spare parts during break-fix scenarios.
• Identify recurring issues and contribute to the knowledge base and shift-left initiatives to improve support efficiency.
• Communicate resolution timelines and status updates clearly to end-users.

Qualifications and Requirements

• Demonstrated strong knowledge of desktop/laptop hardware troubleshooting and OS management.
• Proficiency in understanding network basics, including LAN and Wi-Fi.
• Experience with IMAC activities and endpoint lifecycle management.
• Familiarity with ITSM tools, such as ServiceNow or equivalent platforms.
• Understanding of AV/meeting room support technologies.
• Experience in troubleshooting mobile devices (Android/iOS).
• Ability to provide VIP user support with a high level of professionalism and discretion.
• Skills in maintaining and managing asset inventory and stock records.
• Proficiency in contributing to knowledge base articles and participating in knowledge sharing initiatives.
• Excellent communication skills for effective interaction with users and stakeholders.
• Strong team collaboration abilities to work effectively within a support team.
• Competence in documentation and knowledge sharing practices.

Technical Skills

• Desktop/Laptop Hardware Troubleshooting
• Operating System (OS) Management
• Network Basics (LAN, Wi-Fi)
• Printers and Peripheral Devices Support
• IMAC Activities (Install, Move, Add, Change)
• Endpoint Lifecycle Management
• ITSM Tools (ServiceNow or equivalent)
• AV/Meeting Room Support Technologies
• Mobile Device Troubleshooting (Android/iOS)
• VIP User Support
• Asset Inventory and Stock Records Management
• Knowledge Base Contribution

Role Details

This is a full-time position based in Al Khobar, Eastern Province, Saudi Arabia. The role requires 5-10 years of experience. Candidates should possess a Diploma in Computer Science or a Bachelor's degree in Computer Science. ITIL, MS Certifications, or CCNA Certifications are preferred.