Field Services Engineer📣 Job Ad

About the Field Services Engineer Role

Ulteum is seeking a Field Services Engineer to join our team in the Eastern region, specifically in Al Khobar. This full-time position requires a professional with 5-10 years of relevant experience in industrial control systems, dedicated to delivering high-quality service to clients within the energy, oil & gas, and power generation sectors.

Key Responsibilities

The Field Services Engineer will be responsible for a range of technical duties to ensure the optimal performance of client systems. This includes:

• Installing, commissioning, and supporting control systems platforms on turbines, engines, and generators.
• Providing SCADA integration and troubleshooting support across control systems and networks.
• Performing system upgrades, loop checks, I/O verifications, and functional testing at customer sites.
• Analyzing control issues, proposing solutions, and implementing corrective actions.
• Maintaining accurate records of site activities, service reports, and technical documentation.
• Interfacing with customers to provide technical training, guidance, and ongoing support.
• Ensuring compliance with site safety policies and company quality standards.
• Traveling across the Kingdom and the GCC region as required, up to 50% of the time.

Required Qualifications

Candidates must meet the following educational and experience criteria:

• A Bachelor’s degree in Electrical Engineering, Control Systems, Mechatronics, or a related field.
• 5-10 years of hands-on experience in control systems commissioning, maintenance, and field service.
• Proven experience working with SCADA systems and industrial communication protocols, such as Modbus, Ethernet/IP, CAN, and ProfiNet.
• Familiarity with turbomachinery control products or similar control systems from manufacturers like GE, Siemens, or ABB.
• A strong understanding of generator control, turbine control, and synchronization systems.
• The ability to read and interpret control drawings, wiring diagrams, and P&IDs.

Technical Expertise

This role demands a solid technical foundation in industrial control systems. The successful candidate will possess a deep understanding of system integration, troubleshooting complex issues, and implementing effective solutions. Proficiency in various industrial communication protocols and familiarity with common control system hardware and software are essential for this position.

Client Interaction and Documentation

A key aspect of this role involves direct interaction with clients. The Field Services Engineer will be expected to provide clear technical guidance, deliver training sessions, and offer ongoing support to ensure client satisfaction. Accurate and thorough documentation of all site activities, service reports, and technical information is also a critical requirement to maintain project integrity and knowledge transfer.

Work Location and Travel

This position is based in Al Khobar, within the Eastern region of Saudi Arabia. The role involves significant travel, up to 50%, across the Kingdom and the wider GCC region to serve client sites and project locations.