Refrigeration And Air Conditioning Technician📣 Job Ad

Join Emaar Alsharq Trading Company as a Sales and Marketing Specialist!

Are you ready to make a significant impact in the motorcycle and retail motor vehicles industry? At Emaar Alsharq Trading Company, we pride ourselves on our high-quality bikes, spare parts, and exceptional after-sales support. We cater to individuals, dealers, and businesses across the Kingdom, committed to ensuring reliability on every road.

Role Overview:
This full-time on-site position in Mazari Al Aql involves managing daily sales operations, conducting market research, and developing sales strategies that drive growth. You will excel in customer service and be instrumental in training sales staff to achieve high performance.

Key Responsibilities:

• Manage daily sales activities and ensure customer satisfaction.
• Conduct market research to identify opportunities.
• Develop and implement effective sales strategies.
• Train and develop the sales staff to improve performance.
• Organize and manage sales operations efficiently.

Qualifications:
- Strong communication and customer service skills.
- Proven experience in sales, particularly in sales management.
- Ability to train and develop staff.
- Excellent organizational and time management skills.
- Capability to work both independently and within a team.
- Previous experience in the automotive or motorcycle industry is advantageous.
- Bachelor's degree in Business, Marketing, or a related field is preferred.

Role Purpose
Promote and sell the division products. Achieve and exceed personal targets as part of the department's total target. Follow up with current and future customers to fulfill their requirements with high professionalism.

Job Accountabilities & Activities

• Extend the customer portfolio by identifying new customers and new sales opportunities.
• Perform analysis of existing/potential customers to meet their needs.
• Follow up with customers on a regular basis.
• Plan and prioritize sales activities and customer/prospect contact towards achieving agreed business objectives.
• Build, develop and maintain customer satisfaction through visits and telephone calls.
• Expedite the resolution of customer problems and complaints to maximize satisfaction.
• Keep abreast of best practices and promotional trends.
• Increase market share in the assigned region.
• Cooperate with Aftersales Division to achieve customer satisfaction.
• Monitor the market and competitors' activities.
• Analyze the territory/market's potential, track sales and status reports.

Education & Certifications
Mechanical or Electrical Engineering.

Required Years Of Experience
24 years' sales experience in the same field.

Join Abdul Latif Jameel as a Parts Sales Manager in the Qasim Region!
As a leader in diversified businesses across the MENAT region, we pride ourselves on building long-lasting relationships with our partners and customers. We have established a strong foundation in the automotive sector and are now looking for a Parts Sales Manager to enhance our aftersales operations.

Purpose of the Job:
Manage the reception function to deliver consistent, accurate services to our customers through a high-performance team, ensuring guest satisfaction and adherence to company procedures.

Key Accountabilities:

• Ensure customer satisfaction and compliance with company standards.
• Lead and manage the service reception team to meet operational targets.
• Monitor team performance and take corrective actions when necessary.
• Promote a guest-centric mindset for express maintenance activities.
• Oversee daily operations and ensure effective communication across departments.

Minimum Qualifications:
• Bachelor’s degree in Engineering or Business Administration.
• Minimum 4 years of experience in a related field.

Job-Specific Skills:
• Strong time management and personnel management skills.
• Proficient in monitoring and implementation of processes.
• Excellent problem-solving and decision-making abilities.
• Bilingual in Arabic and English.

Why Work for Us?
Join us at Abdul Latif Jameel and be part of a global network that values innovation, respect, and empowerment. With a presence in 34 countries and over 80 years of commercial success, we offer exciting opportunities worldwide.