Seller

Achieving the monthly sales target

- Welcoming all customers directly upon entering the showroom

- Building a positive relationship with customers, understanding their needs, and providing the appropriate product for them

- Dealing with customer complaints positively and trying to resolve all their issues, escalating to the direct manager if resolution is not possible

- Handling exchange and return requests for all customers according to the instructions in force at the time and following the instructions for reserving goods

- Providing high-level customer service by treating the customer professionally, listening to them, giving them adequate attention, and following the five principles of customer service

- Maintaining cleanliness in the workplace

- Maintaining a neat appearance and adhering to the complete official dress code

- Following management instructions regarding labor laws that have previously been circulated, such as (instructions regarding working hours, breaks, meal times and places, entry and exit, business visits, vacations, etc.)

- Maintaining the organization of the goods stores and ensuring their cleanliness and order, which facilitates the selling process

- Working with other department colleagues during the periodic inventory process

- Actively participating in all activities carried out by the company

- Continuously working on self-education to increase knowledge of goods and products

- Following the company's security and safety instructions and cooperating fully with the security department in this regard

- Working to attract new customers, retaining existing customers, and working to bring back old customers (who have stopped purchasing for various reasons) and motivating them to return to buying