AR Supervisor Receivables & Collections

About the Role

AQGlobal is seeking an AR Supervisor – Receivables & Collections to join their team in Dammam, Eastern Region. This full-time role focuses on managing credit risk and ensuring timely collections across the company's equipment rental operations in Saudi Arabia. The supervisor will oversee the entire credit-to-cash cycle, from customer credit evaluation to final payment collection.

Key Responsibilities

• Evaluate creditworthiness for new and existing customers, reviewing credit applications, CRs, and supporting corporate/financial documentation.
• Recommend and monitor credit limits, payment terms, and customer exposure.
• Regularly review customer payment performance and identify potential credit risks, escalating accounts exceeding limits or showing payment difficulties.
• Maintain a comprehensive receivables tracker for rental contracts, equipment deployment, timesheets, invoices, due dates, and collections.
• Proactively follow up with Operations, site personnel, and customers for timely approval of timesheets, delivery notes, and supporting documents.
• Track customer-specific billing cycles and invoice submission deadlines, coordinating with Accounts for complete and timely invoicing.
• Identify and resolve documentation gaps or disputes that could delay invoicing or payment.
• Conduct regular follow-ups with customers to ensure payments are received within agreed credit terms.
• Monitor AR ageing and DSO, prioritizing overdue or high-risk accounts.
• Coordinate with Sales and Account Managers to resolve delayed payments and commercial disputes.
• Manage and monitor bill collectors responsible for invoice delivery and cheque/payment collection.
• Maintain customer-wise collection commitments and follow up until payment is received.
• Recommend suspension of further credit/rentals for customers with significant overdue balances or credit concerns.
• Maintain complete documentation and audit trails for overdue accounts.
• Coordinate with internal/external legal counsel on seriously delinquent accounts and track recovery actions.

Experience and Qualifications

Candidates should possess 2-5 years of relevant experience in accounts receivable, credit control, or collections. The role requires a proactive and hands-on approach to managing financial operations within an equipment rental context.

Work Environment

This is a full-time position based in Dammam, Eastern Region, focusing on supporting AQGlobal's growing operations in Saudi Arabia.