img
Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationDammam
Job Purpose
This position exists to assist in perform engineering tasks efficiently, in timely manner and quality standards as per the defined policies and procedures to achieve departmental operational plans and developments.

Key Accountability Areas
  • Order Reception and Creation:
    Receive non-warranty work/service orders and generate under-warranty service orders for customer complaints in SAP.
  • Requirements Study:
    Examine the service order's requirements and identify necessary resources (material, manpower, time, etc.).
  • Material Availability Check:
    Verify the availability of required material in stock and other resources for the service order.
  • Coordination and Scheduling:
    Coordinate with the customer to schedule a site visit.
  • Site Visit Execution:
    Organize and execute the site visit according to the agreed schedule with the customer.
  • Inspection and Problem Analysis:
    Conduct necessary inspections or testing to analyze the identified problem.
  • Solution Provision and Reporting:
    Provide solutions, prepare a defect report, and recommend further actions.
  • Assisting Customer Technicians:
    Assist the customer technician in coordinating their site visit.
  • Reporting and Feedback:
    Create the site visit report and gather feedback from the customer.
  • Resource Consumption and Order Confirmation:
    Consume resources allocated for the service order and confirm the order status in SAP.
  • Non-Conformity Reporting:
    Issue a non-conformity report to the purchasing department for defective materials discovered within the warranty period.
  • Record Maintenance and Reporting:
    Maintain comprehensive records of customer services and prepare a monthly report summarizing customer services.
  • Continuous Improvement:
    Provide valuable input for product improvement based on customer complaints and feedback.

Role Accountability
  • HR Proficiency:
    Ability to obtain updated soft and technical skills related to the job and a vision for career development.
  • Delivery:
    Perform planned activities to meet operational targets and utilize resources effectively.
  • Problem-Solving:
    Solve related problems and escalate complex operational issues.
  • Quality:
    Ensure quality requirements to develop effective quality control processes.
  • Business Process Improvements:
    Coordinate systems and procedures, seeking automation opportunities.
  • Compliance:
    Comply to policies, procedures, and work instructions.
  • Health, Safety, and Environment:
    Ensure compliance with safety and quality controls.

Academic Qualification
Diploma Degree in Electrical Engineering or relevant field.

Work Experience
2 to 4 Years.

Technical / Functional Competencies
  • Accountable
  • Adaptability
  • Communication
  • Conflict resolution
  • Creativity
  • Initiative
  • MS Office
  • Teamwork
  • Well Organized
  • Work under pressure

Requirements

  • No experience required

Similar Jobs

Maintenance Technician

📣 Job AdNew

Lucy Switchgear Arabia

Full-time
Join us as a CNC Maintenance Technician at Lucy Switchgear Arabia!
We are looking for a skilled Plant Maintenance Technician who will be responsible for ensuring the efficient operation of machinery and equipment within our plant. This exciting role focuses on performing regular maintenance, troubleshooting equipment malfunctions, and repairing components to minimize downtime while ensuring a safe working environment.

Key Responsibilities:
  • Preventive Maintenance: Perform routine maintenance on plant equipment to prevent unexpected breakdowns.
  • Troubleshooting and Repairs: Diagnose and repair mechanical, electrical, and pneumatic systems.
  • Equipment Operation: Ensure the proper operation of machinery and mechanical equipment by completing preventive maintenance requirements.
  • Safety Compliance: Adhere to all safety standards and regulations, including LIMS guidelines.
  • Documentation: Maintain accurate records of maintenance activities and equipment performance.

Key Accountabilities:
  • Machinery, Equipment & Utilities Repairs and Maintenance.
  • TRUMPF Laser / Punching / Bending Machine Maintenance and CNC maintenance.
  • Working with Maintenance Team on departmental activities.
  • Performing routine maintenance as scheduled and attending breakdown calls.
  • Effective communication regarding plant-related issues.

Qualifications, Experience & Skills:
  • Minimum Qualification: Diploma in Electrical & Electronics.
  • Experience: 57 years in maintenance department, preferably in sheet metal manufacturing.
  • Good exposure to industrial maintenance in Gulf region.
  • Skills: Teamwork, communication, self-motivated coordination.

If you find this opportunity interesting, we would love to hear from you. Apply today!

breifcase0-1 years

locationDammam

about 17 hours ago