New Merchant Acquisition Specialist

About Tamara

Tamara is a leading fintech platform in Saudi Arabia and the GCC region, providing financial solutions across retail, travel, education, and healthcare. The company serves over 25 million customers and partners with more than 130,000 merchants. Tamara is supported by Sanabil Investments, a wholly owned company of the Public Investment Fund (PIF), and SNB Capital.

Role Overview

Tamara is seeking a New Merchant Acquisition Specialist to join the In-store Operations team in Dammam. This full-time role involves on-the-ground engagement, visiting new and existing merchants to expand the company's partnerships. It is suitable for individuals with 0-1 years of experience who are motivated to learn and develop within a dynamic startup environment.

Key Responsibilities

• Proactively identify and approach potential merchants at their physical store locations to introduce Tamara's services and partnership benefits.
• Build and maintain strong relationships with merchants, understanding their needs to position Tamara's offerings as solutions.
• Conduct in-person product or service demonstrations and address merchant inquiries to secure new partnerships.
• Gather and report market insights, competitor activities, and merchant feedback to inform company strategy and product development, including in-store material visibility.
• Guide interested merchants through the application and onboarding process to ensure a smooth transition and establish long-term partnerships.

Qualifications and Experience

• A minimum of internship or co-op training experience in sales or business development, with a maximum of 2 years of professional experience.
• A valid KSA driver's license is required.

Required Skills and Attributes

• Excellent communication and interpersonal skills for engaging with merchants and internal stakeholders.
• Strong organizational skills and attention to detail.
• Ability to handle confidential information with discretion.
• Proficiency in Microsoft Office Suite; familiarity with CRM software is an advantage.
• Self-motivated, goal-oriented, and eager to learn and grow within the Buy Now, Pay Later (BNPL) sector.
• Adaptable and resilient, capable of thriving in a high-growth, fast-paced industry.
• A collaborative team player who takes initiative and maintains a positive attitude.