Regional Quality Manager

About the Role

Future Pipe Industries is seeking a Regional Quality Manager to join their team in Dammam, Eastern region. This full-time role involves leading and governing the implementation of the Group Quality framework across all operating plants and central functions. The successful candidate will drive systemic quality improvements, ensure standardization of QMS practices across regions, and strengthen audit governance, certification readiness, and risk mitigation at an enterprise level. The Regional Quality Manager will also act as the second-in-command to the Senior Manager – Quality and deputize when required.

Key Responsibilities

• Translate Group Quality strategy into actionable regional deployment plans and drive standardization of QMS implementation across all plants.
• Lead cross-functional quality initiatives aligned with operational and commercial objectives, identifying systemic risks impacting product certification, compliance, and customer acceptance.
• Develop annual audit plans ensuring structured coverage of all plants and functions, leading complex cross-site audits and high-risk investigations.
• Review audit findings across plants, ensuring uniform corrective action implementation and establishing centralized tracking of NCR trends and systemic quality gaps.
• Support preparation and readiness for third-party audits and surveillance visits, conducting gap analysis against international standards and regulatory requirements.
• Ensure updates to changing national/international standards are implemented group-wide and liaise with certification bodies, inspection authorities, and external auditors as required.
• Lead Lean Six Sigma–based quality improvement programs, driving reduction in defect rates, repair rates, rejection rates, and improving First Pass Yield.
• Standardize root cause methodologies across plants and benchmark performance to replicate best practices across regions.
• Oversee high-impact customer complaints and product failures, reviewing root cause quality and corrective action robustness.
• Ensure lessons learned are institutionalized across all manufacturing locations and present complaint trends and systemic risks to senior management.
• Establish group-level dashboards for defect trends, NCR trends, audit findings, customer satisfaction, and site failure data.
• Provide consolidated quality performance reports to the Senior Manager and VP as required, identifying predictive indicators to prevent recurring quality issues.
• Review and improve the Group Quality Manual and procedures, driving harmonization of documentation practices across regions.
• Ensure calibration, testing protocols, and qualification testing compliance, and introduce digitalization initiatives within Quality systems where feasible.
• Coach plant quality managers and engineers, design structured QMS capability frameworks across plants, and drive Quality awareness programs and cultural transformation initiatives.
• Prepare and manage the Quality training budget.

Qualifications and Experience

• A minimum of 5-10 years of relevant experience in quality management.
• Demonstrated ability to lead and govern quality frameworks across multiple operating plants and central functions.
• Proven experience in driving systemic quality improvements and standardizing QMS practices.
• Strong background in audit governance, certification readiness, and risk mitigation at an enterprise level.
• Experience with Lean Six Sigma–based quality improvement programs.

Internal and External Communication

This role requires extensive communication with various internal and external stakeholders. Internally, the Regional Quality Manager will interact with the VP – Quality, Senior Manager – Quality, Operations Heads, BU Managers, Plant Managers, HSE, P&C, and Procurement. Externally, communication will involve certification bodies, regulatory authorities, third-party inspection agencies, and strategic customers (as delegated).