Aftermarket Sales Executive Parts Sales📣 Job Ad

About the Role

Cummins Arabia is seeking an Aftermarket Sales Executive Parts Sales to join their team. This full-time position is focused on managing and developing customer relationships to achieve sales goals within an assigned sales territory or account.

Role Purpose and Context

The Aftermarket Sales Executive operates within a business-to-customer environment, responsible for driving sales of company products and services. This role involves developing new prospects and nurturing existing accounts to ensure customer satisfaction and loyalty. The position is open to candidates willing to relocate from different cities within KSA to Jeddah.

Key Responsibilities

• Sell company products and services by developing new prospects and managing existing accounts.
• Achieve sales targets and ensure high levels of customer satisfaction.
• Develop and maintain strong customer relationships to foster goodwill and loyalty.
• Follow established sales processes and support negotiations in line with company guidelines.
• Identify, research, and contact prospective customers, building positive relationships for future sales and repeat business.
• Address customer concerns regarding the company and its products effectively.
• Prepare quotes, close deals, and manage accountability for Accounts Receivable (AR) balances.
• Drive the utilization of Cummins tools and processes, including Customer Relationship Management (CRM) systems.

Required Competencies

• Customer Focus: Building strong customer relationships and delivering customer-centric solutions.
• Ensures Accountability: Holding self and others accountable to meet commitments.
• Plans and Aligns: Planning and prioritizing work to meet commitments aligned with organizational goals.
• Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Persuades: Using compelling arguments to gain the support and commitment of others.
• Instills Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Account Planning: Identifying objectives to drive execution of business and/or account strategy by reviewing status relative to where it needs to be and enabling tracking of progress against targets.
• Articulating Value Proposition: Interpreting internal and external customer needs based on relevant application; explaining and demonstrating products, solutions, and services to distinguish strengths and weaknesses to meet customer's specific needs to differentiate against competition.
• Intuitive Listening and Adapting Solutions: Translating needs, expectations, or asks from customers, stakeholders, etc. into actionable solutions through active listening and intuition; choosing or producing solutions (* process change, tool, product, service, etc.) to meet or exceed the customers’ or stakeholders’ needs or expectations or to provide value.
• Sales Forecasting: Collecting and assessing customer data from internal and external sources; comparing against historical data to determine useful inputs and create a forecast of future consumption patterns.
• Sales Pipeline Management: Planning proactively for successful execution of account/territory-level sales strategies and plans based on current pipeline; evaluating pipeline health (size, contents, progress); adjusting sales strategy, plans, as applicable coach sellers in order to achieve sales objectives.

Experience Requirements

Candidates should possess 2 to 5 years of relevant experience in sales, particularly within an aftermarket or parts sales environment.

Work Type and Location

This is a full-time position based in Jeddah, Makkah. Relocation assistance is available for candidates moving from other cities within the Kingdom of Saudi Arabia to Jeddah.