Associate Director Key Accounts📣 Job Ad

About the Role

Saudia Dairy & Foodstuff Company (SADAFCO) is seeking an Associate Director Key Accounts to join its team in Jeddah. This full-time role involves leading and expanding strategic partnerships with major national and regional key accounts, overseeing a portfolio of accounts and the team responsible for their management. The Associate Director is accountable for translating commercial strategy into effective account-level execution, driving sustainable and profitable growth, and elevating customer relationships to senior decision-maker levels.

Role Purpose and Scope

The primary purpose of this position is to ensure consistent commercial discipline across all managed accounts while building the capability of the Key Accounts team. The role requires a strategic approach to account management, focusing on senior-level engagement with customers and optimizing resource allocation for high-value growth opportunities. This includes managing multi-million-value trade budgets and overseeing the financial integrity of customer investments.

Key Responsibilities

• Own the overall relationship strategy for a portfolio of key accounts, acting as the senior escalation point and executive-level relationship holder.
• Set the account prioritization framework and direct resources toward high-value growth opportunities.
• Lead, coach, and develop a team of Key Account Managers, setting KPIs and ensuring accountability for account performance.
• Build commercial and negotiation capability across the team through coaching and structured reviews.
• Own the annual joint business planning (JBP) process, ensuring plans are data-backed and aligned with commercial and category strategy.
• Set portfolio-level trade investment strategy and approve promotional/rebate budget allocation based on ROI and strategic priority.
• Own portfolio-level P&L performance, reporting against targets to senior leadership.
• Review in-market execution trends, identify systemic gaps, and direct corrective strategies.
• Lead or directly oversee negotiation of major commercial agreements, trading terms, and annual contracts with key customers.
• Build and maintain senior-level relationships with customer decision-makers to secure long-term partnerships.
• Own governance of trade spend, rebates, and customer investment budgets, ensuring compliance with approved budgets and company policy.
• Partner with Finance on budget planning, claims audits, and reconciliation governance.

Qualifications and Requirements

• 5-10 years of relevant professional experience.
• Proven track record managing large, complex national accounts and multi-million-value trade budgets.
• Advanced Microsoft Office skills, particularly Excel.
• Comfort working with Business Intelligence (BI) and reporting tools.

Work Location

This full-time position is based in Jeddah, Saudi Arabia.

Application Process

Candidates meeting the specified requirements are encouraged to apply.