Business Analyst📣 Job Ad

• Solution Design & Functional Leadership: Lead workshops and process discovery for SCM, translate business requirements into scalable D365 solutions, and maintain functional documentation.
• Metal/Fabrication/Process Ownership: Provide insights on manufacturing processes, procurement, sales, and warehousing to optimize our operations.
• D365 SCM Module Leadership: Oversee procurement, inventory management, warehouse management, and production execution.

• 7+ years of experience with a minimum of 4 years in D365 SCM.
• Experience in the Fabrication/Manufacturing industry, particularly with materials like Metal, Copper, and Aluminium.
• Strong skills in stakeholder management and documentation.

• Bachelor's degree in Engineering.
• Microsoft certification in D365 SCM preferred.

• Ownership, accountability, and leadership.
• Analytical thinking and effective communication.

• Gather and document business requirements through interviews, workshops, and process walkthroughs.
• Map existing processes and design practical, implementable workflows.
• Translate business requirements into clear, structured specifications for the delivery team.
• Validate product developments to ensure they address the core issues identified.
• Support the preparation of workshops and facilitate working sessions with client teams.
• Identify potential gaps, contradictions, and risks in requirements prior to delivery.

• 3–6 years of experience in a relevant role such as a business analyst or functional consultant.
• Solid requirements engineering skills with the ability to conduct interviews and write clear user stories.
• Experience in process mapping and optimization; adept at identifying and designing improved workflows.
• Preferred background in digital, MarTech, CRM, or marketing operations environments.
• Proficient in clear, structured written communication; your documentation should be practical and useful.
• Client-facing experience is essential; comfort in facilitating sessions and managing client expectations is required.

We are seeking an experienced Travel Agency Manager to oversee daily operations, manage client relationships, and ensure exceptional travel services delivery. The successful candidate will be responsible for supervising travel consultants, developing strategic partnerships with airlines and hotels, managing booking systems, and maintaining high customer satisfaction standards. Key responsibilities include coordinating group travel arrangements, handling complex itinerary planning, managing agency budgets, implementing sales strategies to achieve revenue targets, and ensuring compliance with travel industry regulations and safety protocols.