Channel Development Lead

About the Role

Mondelēz International is seeking a Channel Development Lead to join their team in Jeddah. This full-time role is central to developing and executing customer growth strategies for Modern Trade customers in Saudi Arabia. The Channel Development Lead will collaborate with Sales, Category Planning, Marketing, and other cross-functional teams to identify commercial opportunities and translate insights into initiatives that drive sustainable growth, market share, and profitability.

Key Responsibilities

• Develop and execute customer development strategies aligned with business priorities and channel objectives.
• Build strong relationships with key Modern Trade customers and internal stakeholders.
• Identify growth opportunities through analysis of customer performance, market trends, and shopper insights.
• Support the development and execution of Joint Customer Business Plans (JCBPs).
• Drive customer-specific initiatives to strengthen category performance and market share.
• Partner with Sales and Category Planning teams to develop customer promotional plans and activation calendars.
• Translate brand and category strategies into customer-specific commercial initiatives.
• Support new product launches, promotional activities, and in-store execution plans.
• Monitor customer performance against agreed objectives and identify opportunities for improvement.
• Ensure effective utilization of trade investments and resources to support profitable growth.
• Leverage shopper, customer, and market insights to identify commercial opportunities and support business decisions.
• Collaborate with cross-functional teams to develop customer propositions that strengthen category growth.
• Support initiatives to improve product visibility, assortment, and promotional effectiveness.

Stakeholder Collaboration

The Channel Development Lead will work closely with Key Account Managers, Category Planning, Marketing, and other commercial teams to ensure alignment on customer priorities. This includes collaborating with internal stakeholders to support the execution of customer plans, presenting business recommendations and customer development initiatives, and ensuring alignment between customer requirements and overall business objectives.

Qualifications and Experience

• 6-8 years of experience in Sales or Channel Development.
• Demonstrated ability to develop and execute customer growth strategies.
• Experience working with Modern Trade customers, specifically within Cluster A.
• Strong analytical skills to interpret market trends, shopper insights, and customer performance data.
• Ability to translate insights into actionable commercial initiatives.

Work Environment

This is an individual contributor role with no direct reports. Travel will be required for customer meetings and other business needs.