About the Role
DHL Global Forwarding, a division of DHL Group, is seeking a Custom Clearance Broker to join their team in Riyadh, Saudi Arabia. This role is essential for ensuring the compliant and efficient international movement of goods. The company has been a pioneer in cross-border express shipping since 1969, operating in over 220 countries and territories.
As a Custom Clearance Broker, you will be responsible for developing and administering customs and trade compliance plans and processes. Your expertise will guide the clearance of freight documentation through customs authorities, ensuring adherence to business strategy and corporate guidelines. This position contributes to connecting people and improving lives through logistics.
Key Responsibilities
- Support the administration of customs and trade compliance plans and processes to facilitate the timely, secure, and cost-effective import, export, and shipment of materials, equipment, products, packages, and documents across international borders.
- Implement customs brokerage activities, including preparing and maintaining shipping records, generating bills of lading, and performing necessary computations for duties, tariffs, price conversions, weights, and volumes.
- Provide customs-related import and export services for TBO (To Be Opened) and NTBO (Not To Be Opened) transports.
- Classify goods based on information provided by customers.
- Review shipped items, shipping validity dates, and debits and duties/tariffs at government institutions.
- Identify, obtain, and collate all necessary documents required for obtaining permits, licenses, and certificates for customs clearance.
- Perform daily shipment documentation work, including preparing customs declarations and other required documents, as well as post-clearance modifications according to regulations and internal procedures.
- Process, handle, distribute, and archive all required documents within the shipping area.
- Execute booking and booking optimization in accordance with internal guidelines defined by the product team.
- Generate bills for customers for services rendered and examine invoices and shipping documents to ensure compliance with federal regulations.
- Coordinate with overseas offices to check and verify shipment information.
- Communicate effectively with external organizations, such as customs authorities or shipping agents, to verify customs requirements and finalize shipping costs and times.
- Identify and resolve recurring issues, and propose modifications to customs work methods to enhance effectiveness, efficiency, and cost control.
- Provide functional guidance, advice, or training to less experienced team members as needed.
- Advise customers on legal matters, including trade compliance and shipments to sanctioned countries, as well as other customs-related topics.
Qualifications and Requirements
- Bachelor's Degree or equivalent experience/qualification.
- More than 2 years of experience in a relevant field.
Required Skills
- Proficiency in customs and trade compliance.
- Experience with freight documentation.
- Knowledge of customs regulation qualifications.
- Expertise in import/export services.
- Ability to perform classification of goods.
- Skilled in obtaining permits, licenses, and certificates.
- Competent in preparing customs declarations.
- Strong understanding of shipping documentation processes.
- Experience with booking and booking optimization.
- Proficiency in invoicing.
- Knowledge of federal regulations compliance.
- Effective communication with customs authorities.
- Excellent problem-solving abilities.
- Demonstrated trade compliance knowledge.
- Ability to provide guidance and advice.
Work Environment and Company Information
This is a full-time position based in Riyadh, Saudi Arabia. DHL Global Forwarding is committed to fostering a positive work environment and encouraging personal and professional development. The company holds the TOP EMPLOYER certification and is dedicated to attracting and retaining talent within a global organization where employees can contribute their ideas and skills towards shared goals, with potential for career development.
