Commercial Excellence Senior Manager

About the Role

Panda Retail Company, part of Savola Group, is seeking a Commercial Excellence Senior Manager to lead and embed a Commercial Excellence framework. This full-time position is based in Jeddah and is responsible for defining and driving best-in-class commercial standards, capabilities, and performance management practices. The role aims to enhance revenue growth, optimize margins, and improve execution effectiveness across the organization.

Role Purpose and Impact

The Commercial Excellence Senior Manager will strengthen commercial decision-making through analytics, governance, capability building, and continuous improvement. This involves ensuring alignment between strategy, category execution, pricing, promotions, and customer value delivery. The role is central to improving financial performance and operational efficiency within the commercial functions.

Key Responsibilities

• Develop the Commercial Excellence strategy and annual operating plan to support sustainable revenue growth and margin optimization.
• Define and monitor commercial performance targets, KPIs, and scorecards for disciplined financial performance management.
• Analyze category, pricing, promotion, and margin performance to identify value leakage and growth opportunities.
• Support commercial budgeting and forecasting processes to improve accuracy and financial predictability.
• Evaluate the financial impact of commercial initiatives and transformation programs to ensure ROI.
• Lead the Commercial Excellence team, setting objectives and developing capabilities.
• Develop commercial capability frameworks and training programs (*, category management, pricing, promotions, negotiation, analytics).
• Coach commercial leaders and teams to embed best practices and strengthen execution discipline.
• Ensure commercial strategies align with customer needs, behaviors, and value perception.
• Translate customer insights and market trends into commercial standards and playbooks.
• Support omnichannel commercial execution for consistent pricing, assortment, and promotion experiences.
• Monitor the impact of commercial decisions on customer KPIs.
• Develop commercial playbooks, tools, and methodologies (*, category reviews, promo effectiveness, price ladders).
• Establish performance review cadences and forums to track execution and drive continuous improvement.
• Drive data-driven decision-making by integrating analytics and insights into commercial planning.
• Lead continuous improvement initiatives across commercial processes.
• Ensure alignment of commercial processes with corporate governance, risk, and compliance requirements.
• Prepare and present periodic Commercial Excellence performance and insight reports to support executive decision-making.

Qualifications and Experience

• A minimum of 10 years of relevant experience in commercial excellence, strategy, or a related field.
• Demonstrated ability to lead and embed commercial frameworks within an organization.
• Strong analytical skills with experience in performance management and data-driven decision-making.
• Experience in developing and delivering capability building programs.

Collaboration and Culture

The role requires strong collaboration across Commercial, Supply Chain, Marketing, Pricing, and Operations teams to ensure alignment and shared ownership of results. The Senior Manager will promote a performance-driven, insight-led culture to enhance ownership, accountability, and continuous improvement throughout the commercial functions.