Customer Service Representative

Join Alnafitha IT as a Technical Support Specialist!
Alnafitha IT is a distinguished provider of IT services and solutions in Saudi Arabia, dedicated to delivering top-notch support to our clients. We are currently seeking a Technical Support Specialist - ITSM to join our team in Jeddah.

About Us:
Founded in 1993, Alnafitha IT has grown from a startup to a market leader, showcasing our dedication to enhancing operational efficiency and ensuring customer satisfaction through innovative digital solutions.

Key Responsibilities:

• ManageEngine Administration & Monitoring: Ensure comprehensive operational support and system optimization.
• Vendor Communication: Collaborate with ManageEngine for technical support and updates.
• Documentation & Knowledge Management: Create and maintain essential documentation for operational processes.
• Training & Enablement: Provide training sessions to staff to optimize the use of IT systems.
• Asset Management: Maintain accurate IT asset inventories and manage reporting.
• Change Management Compliance: Participate in Change Management processes to ensure quality service delivery.

Requirements:

• Bachelor's degree in Information Technology, Computer Engineering, or related field.
• 3-5 years of experience with ITSM/ITOM tools, preferably ManageEngine.
• ITIL Foundation Certification is mandatory.
• MCSE preferred.

As an equal opportunity employer, Alnafitha IT encourages all qualified individuals to apply without discrimination. We are committed to nurturing talent and fostering a diverse workplace.

Join our team at Sara Paint Trading! We are an emerging company dedicated to distributing and trading paints and painting tools in Saudi Arabia. Our vision is focused on achieving excellence and providing innovative solutions in our field.

Key Responsibilities:

• Present, promote, and sell our products and services.
• Develop and maintain positive relationships with customers.
• Identify and assess customer needs to achieve satisfaction.
• Prepare and deliver appropriate presentations on products and services.
• Collaborate with team members to achieve common goals.

Qualifications:

• 0 to 5 years of experience in sales.
• Valid driving license.
• Excellent knowledge of MS Office.
• Strong communication and negotiation skills.

Preferred Candidate:

• Residents of Saudi Arabia.
• Male candidates.

Join TOP TATO as a Social Media & Content Creator!

TOP TATO is one of Saudi Arabia’s leading fashion brands, founded by the renowned designer Nafisah Alkaff. We are known for our refined aesthetic that blends modern design with cultural elegance, creating a strong and distinctive visual identity.

Role Overview
This full-time, on-site position in Jeddah involves hands-on content creation combined with strategic planning and performance oversight. As a Social Media & Content Creator, your responsibilities will include:

• Developing and executing content strategies across TOP TATO’s social media platforms.
• Creating high-quality visual and written content.
• Managing content calendars and monitoring performance for growth and optimization.
• Collaborating with creative and marketing teams to maintain brand voice and aesthetics.

Key Responsibilities

• Develop and execute social media and content strategies aligned with brand objectives.
• Create engaging content including photos, videos, reels, and short-form content.
• Write compelling captions and narrative that reflect the brand’s identity.
• Lead content planning, scheduling, and campaign execution across platforms.
• Monitor performance and analyze engagement metrics.
• Optimize content and campaigns based on data and audience behavior.

Qualifications

• Proven experience in social media content creation and management.
• Strong visual sense with experience in photography and video creation.
• Exceptional writing, editing, and storytelling skills.
• Ability to work under pressure and meet deadlines.
• Bachelor’s degree in Marketing, Communications, Journalism, or related field preferred.
• Experience in the fashion industry is a strong plus.

Become a part of our creative team and help us elevate our brand’s presence in the fashion industry!