

E-Commerce Manager📣 Job Ad
in Peergrowth
22 days ago

Contract Type | Full-time | |
Workplace type | On-site | |
Location | Jeddah |
About the Role:
We are seeking a highly organized and results-driven Ecommerce Manager to oversee and optimize our day-to-day marketplace activities. In this key role, you will manage operational workflows, improve seller and customer experiences, and drive overall performance on various e-commerce platforms such as Amazon and Noon.
Key Responsibilities:
Qualifications:
Preferred Skills:
We are seeking a highly organized and results-driven Ecommerce Manager to oversee and optimize our day-to-day marketplace activities. In this key role, you will manage operational workflows, improve seller and customer experiences, and drive overall performance on various e-commerce platforms such as Amazon and Noon.
Key Responsibilities:
- Oversee daily operations of marketplace channels, ensuring smooth order processing, fulfillment, and returns.
- Coordinate with internal teams (logistics, customer service, finance) and external partners (vendors, sellers, couriers) to optimize processes.
- Analyze performance metrics (sales, traffic, returns, seller ratings) and implement improvement strategies.
- Onboard and support sellers, ensuring adherence to marketplace policies and performance standards.
- Manage catalog quality, including product listings, content optimization, and pricing accuracy.
- Monitor service levels (SLAs) and resolve operational issues in real-time.
- Collaborate with tech/product teams to improve platform functionality and user experience.
- Stay updated on marketplace trends, algorithm changes, and best practices.
- Develop SOPs and documentation for scalable operations.
- Ensure compliance with regulatory and marketplace requirements.
Qualifications:
- Bachelor's degree in Business, Operations, Supply Chain, or a related field (MBA preferred).
- 36 years of experience in e-commerce or marketplace operations.
- Strong analytical and problem-solving skills; proficiency in Excel and data tools.
- Experience with e-commerce platforms (*, Shopify, Magento) and marketplace portals.
- Excellent communication and coordination skills.
- Ability to thrive in a fast-paced, high-growth environment.
Preferred Skills:
- Knowledge of fulfillment operations, warehousing, or last-mile logistics.
- Familiarity with seller performance metrics and optimization strategies.
- Basic understanding of digital marketing and customer experience tools.
Requirements
- No experience required
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