E-Commerce Manager📣 Job Ad

Position Snapshot
Location: Jeddah or Riyadh (flexible)
Company: Nestlé
Full-time

Position Summary
The primary responsibility of the eCommerce Manager is to align Nestlé strategy with eRetailers needs by developing mutual business opportunities. The eCommerce Manager ensures proper planning, JBPs, and identifying growth opportunities within the channel, along with planning and being part of the eCommerce roadmap for the best online consumer journey.

A DAY IN THE LIFE …
- Responsible for the achievement of eRetailers sales target by category.
- Responsible for the accuracy of demand planning and master data cleaning.

Collaboration:
- Work closely with CDT and regional eCommerce team based on defined ways of working.
- Join forces with CDT and A&P to plan execution for all innovations (Sampling, Budgets, targets etc.).
- Partner with CDT team to identify category growth opportunities.
- Work with Supply chain to identify opportunities to manage orders and deliveries, and improve efficiency.
- Team up with Finance to drive initiatives to improve financial management (disputes, ageing report, and process).

eRetailers Management
- Conduct business reviews with eRetailers and set way forward to achieve mutual objectives.
- Analyze Consolidated Marginal Contribution (CMC) and set way forward to increase profitability.
- Effectively develop and manage long term eRetailers relationships.
- Define with Key Stakeholders strategic direction for eRetailers.
- BDA execution and compliance.
- Develop eRetailers specific business plans in alignment with key eRetailers and ensure that these plans are properly executed.

Reporting:
- Monitor eRetailers business performance and jointly develop action plans to accelerate growth or to address any shortfalls.
- Share monthly executions with pre and post evaluations and competitor activity.
- Share insights from shopper observations and eRetailers feedback.

Execution:
- Plan MIP in alignment with category objectives.
- Plan and execute deployment plan for all new innovations in line with category strategy (off shelf displays - sampling - brand talk).
- Implement Monthly Initiatives.
- Work with CDT to drive initiatives using the Data Driven Mindset (sell out, shopper observation, etc.).
- Develop eRetailers specific promotions in line with the category objectives and Business development needs.
- Ensure listing of new SKUs and the achievement of the POP objectives while managing eRetailers database.

Financials
- Manage eRetailers financials (Balance confirmation - statement of account reconciliation).
- Manage TTS spend through by using ROI & leveraging sellout data.
- On time credit note not processing, Statement of Account, and cheque collection.

What Will Make You Successful…
- Attitude: Enthusiasm, self-motivator, reliable/dependable, good communicator, articulate, strong winning personality, combining individualism with team spirit, leadership qualities, innovative and creative, respected and trustworthy, strong interpersonal skills, persistent, hardworking, goal-driven, able to handle multiple priorities, strategic thinker.
- Knowledge: Product and local market knowledge, understand company strategies and objectives, customer needs and buying patterns, international retailers knowledge, financial understanding.
- Skills: Training skills, Key Account Management skills, Category Management skills, Organizational skills, Financial/Logistic/Marketing skills, Thinking and problem-solving, Initiative and follow-through, Communication (oral and written), Analytical and planning skills.

Join Our Team!
We are seeking a talented and enthusiastic Marketing & Communication Specialist to join our dynamic team in Jeddah, Saudi Arabia. As a key member of our marketing department, you will play a crucial role in developing and implementing comprehensive marketing strategies to promote our company's services and projects. This exciting opportunity allows you to showcase your creativity, analytical skills, and passion for marketing in a collaborative and innovative environment.

Key Responsibilities:

• Design and execute comprehensive marketing plans, including market research, target audience identification, and competitive analysis.
• Create compelling content for various marketing materials, such as website copy, blog posts, social media content, and case studies.
• Conduct market research to identify trends, competitor strategies, and customer needs to inform marketing initiatives.
• Maintain and enhance brand identity by ensuring all marketing materials align with company values and messaging.
• Collaborate with architects and project managers to highlight key projects through case studies and promotional materials.
• Plan and coordinate marketing events, including trade shows, conferences, and client presentations.
• Manage digital marketing efforts, including SEO, email campaigns, and social media strategies.
• Work closely with design and project teams to ensure cohesive messaging and alignment in marketing efforts.
• Develop and maintain relationships with clients, industry partners, and stakeholders.
• Analyse marketing performance, manage budgets effectively, and track ROI for various initiatives.

Qualifications:

• Bachelor's degree in Marketing, Communications, or a related field.
• Proven experience in marketing strategy development and implementation.
• Strong content creation skills across various platforms and media types.
• Excellent analytical abilities for market research and performance analysis.
• Proficiency in digital marketing techniques, including SEO, email marketing, and social media management.
• Experience in brand management and maintaining consistent messaging.
• Strong project management skills with the ability to coordinate multiple initiatives simultaneously.
• Excellent written and verbal communication skills in English and Arabic.
• Proficiency in marketing analytics tools and budget management.
• Strong presentation and public speaking abilities.
• Collaborative mindset with the ability to work effectively across different teams.
• Keen eye for detail and a results-oriented approach.
• Knowledge of the architecture and design industry is advantageous.