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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationJeddah
Join Siemens as a Technical Promoter and Customer Support Specialist!
At Siemens, we believe in the power of innovation and technology. We are currently seeking a Technical Support Specialist to be a vital part of our Smart Infrastructure Electrification and Automation department.

Your Role:
As a Technical Support Specialist, you will be tasked with providing superior customer experience through various contact methods including phone, email, and online chat. Your responsibility will be to:
  • Log customer inquiries and manage queries efficiently.
  • Replicate customer issues and provide effective solutions.
  • Assist in the replacement and repair processes of faulty devices.
  • Engage with customers to promote and support Siemens protection and automation technologies.

What You Will Need:
To succeed in this position, you should have:
  • A Bachelor's degree in Electrical or Electronic Engineering.
  • 3-5 years of experience in protection and automation.
  • Strong knowledge of Siemens products and related software.
  • Excellent communication and problem-solving skills.
  • A growth mindset and a passion for learning.

Why Siemens?
We are dedicated to improving lives through innovative engineering. Join us in making the world a smarter place for tomorrow. We appreciate diversity in our workforce and encourage talented individuals to apply.

Apply now to be part of our vision for a sustainable future!

Requirements

  • Requires 2-5 Years experience

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