Quality & Risk Management - Manager - MENA (Qatar/KSA)📣 Job Ad

About the Role

Sheraton Hotels & Resorts is seeking a Guest Experience Expert to join our team in Jeddah and Makkah, Saudi Arabia. This full-time, non-management position offers an opportunity to contribute to creating memorable guest experiences. As a Guest Experience Expert, you will be empowered to take initiative and provide a range of services to enhance the guest journey from arrival to departure. Your role will involve ensuring every guest interaction, from operational tasks to addressing requests and sharing local insights, contributes positively to their overall experience.

Sheraton Hotels & Resorts, a brand within Marriott International, has been a place for people to gather and connect since 1937. We aim to invite, welcome, and connect guests through engaging experiences and thoughtful service. If you are a team player committed to delivering meaningful guest experiences and contributing to our mission, we encourage you to explore this career opportunity.

Key Responsibilities

While specific duties are not detailed, responsibilities for this role typically include:

• Delivering a range of services to guide guests throughout their stay, ensuring a positive experience.
• Taking initiative to address guest requests and operational needs proactively.
• Completing necessary reports and administrative tasks related to guest services.
• Sharing information about the local area to enhance the guest experience.
• Ensuring all guest interactions and transactions are handled professionally.
• Contributing to a safe work environment by adhering to company policies and procedures.
• Maintaining confidentiality of guest and company information.
• Protecting company assets and upholding quality standards.
• Ensuring uniform, personal appearance, and communications are professional at all times.

Qualifications and Requirements

• High school diploma or *** equivalent is preferred.
• No prior related work experience is required.
• No supervisory experience is required.
• No specific licenses or certifications are required for this role.
• Must be able to stand, sit, or walk for extended periods.
• Must be able to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Willingness to perform other reasonable job duties as requested.

Required Skills

• Guest Services
• Customer Service
• Communication
• Problem-Solving

Work Environment and Location

This is a full-time, non-management position located at North Corniche, Jeddah, Saudi Arabia, 21424. The role is based in the Jiddah and Makkah regions of Saudi Arabia, with specific cities of operation being Jeddah and Makkah. This position is not located remotely.

Marriott International is committed to being an equal opportunity employer, valuing the diverse backgrounds of its associates and fostering an environment where unique perspectives are celebrated. We are dedicated to non-discrimination on any protected basis, including disability and veteran status, in accordance with applicable law.

About the Role

Alghad College for Applied Medical Sciences, a private educational institution in Saudi Arabia, is seeking a qualified English Teacher to join its faculty. The college focuses on developing skilled national talent for the healthcare sector and offers Bachelor's programs. This full-time position is based in Jeddah, Makkah, Saudi Arabia.

As an English Teacher, you will deliver high-quality English language instruction, contributing to the college's mission of academic excellence. Your role will involve implementing effective teaching strategies, developing learning materials, and fostering a positive learning environment.

Key Responsibilities

• Participate in the implementation of the college's vision and mission.
• Implement educational and training programs in accordance with the study plan and academic requirements.
• Teach assigned courses according to the determined workload.
• Conduct practical exercises and lessons as prescribed.
• Manage all aspects of course examinations, including question setting, correction, review, and auditing.
• Convey the latest developments in the field of specialization to students.
• Participate in the development of college programs and work procedures.
• Engage in departmental councils, committees, college activities, and scientific research programs.
• Attend department council sessions and participate in discussions and voting on decisions.
• Undertake assigned tasks from the department council within the framework of regulations.
• Maintain order in classrooms and laboratories.
• Perform assigned duties related to scientific research, academic advising, or other administrative or academic work, in addition to the teaching load.
• Contribute effectively to conducting scientific research in your specialty.
• Execute required quality work and prepare necessary reports for academic courses.
• Foster a spirit of constructive competition among students, encouraging innovation and creativity.
• Participate in departmental and college committees.
• Prepare necessary periodic reports as required.
• Preserve the reputation of the college and its property, maintaining order and student safety.
• Dedicate yourself to your work at the college.
• Comply with all regulations, laws, bylaws, and instructions in force in the Kingdom of Saudi Arabia.

Qualifications and Requirements

• A degree specific to the specialty from Saudi universities or universities recommended by the Ministry of Education (proof of equivalency required).
• For lecturer and faculty positions, an extension of the specialty is required.
• A minimum grade of "Good" or higher in the bachelor's degree.
• All university qualifications must have been obtained on a full-time basis.
• Successful completion of a personal interview.
• For applicants with a Master's degree in English, a minimum of two years of experience in education or training is required.
• For applicants with a Bachelor's degree in English, a minimum of five years of experience in education or training, along with a CELTA certificate, is required.

Required Skills

• Excellent English pronunciation, vocabulary, and grammar.
• Confidence and ability to deliver motivating and interesting lessons.
• Proficiency in developing teaching materials.
• Skills in student assessment.
• Ability to reflect on practice and engage in microteaching.
• Strong mastery of the subject matter.
• Proficiency in using technology in the classroom.
• Commitment to staying updated with the latest methods and theories for English teachers.
• A proactive approach to gaining new practical skills.
• Capability to equip students to teach at the appropriate level.

Work Details and Application

This is a full-time position based in Jeddah, Makkah, Saudi Arabia, with working hours of 48 hours per week. Experience required is 2-5 years, depending on qualification level. Accepted qualifications include a Master's degree in English (Applied Linguistics, TESOL, TESL, TEFL, Linguistics, English Literature) or a Bachelor's degree in English Language with a CELTA certificate.

Salaries and benefits will be determined by the job offer upon successful completion of the interview process. The application deadline is June 10, 2026. To apply, submit your application electronically through the college's website: https://*******

About the Role

ALTAWKILAT is seeking a motivated and detail-oriented IT Help Desk Support professional to join our team in Jeddah, Makkah, Saudi Arabia. This full-time position is ideal for individuals with 0-1 years of experience looking to launch their career in IT support within a dynamic environment. You will play a crucial role in ensuring the smooth operation of our IT infrastructure and providing essential support to approximately 500 users across multiple physical locations.

Key Responsibilities

• Install and troubleshoot Windows Operating Systems and related software applications.
• Install and provide comprehensive support for Microsoft Office and Office 365 applications.
• Install, configure, and maintain various hardware devices, including printers, scanners, and copiers.
• Utilize remote support tools to effectively assist end-users with their technical issues.
• Provide IT support to a user base of approximately 500 individuals across multiple physical sites.
• Enhance overall system performance by proactively identifying issues and recommending potential improvements.
• Manage help desk tickets by tracking, prioritizing, and resolving all technical support requests efficiently.
• Maintain accurate records of IT assets, including importing, assigning, and retiring equipment within the IT inventory system.

Required Experience and Skills

• Experience in installing and troubleshooting Windows OS and related software.
• Experience in installing and supporting Microsoft Office and Office 365 applications.
• Experience in installing, configuring, and maintaining hardware devices such as printers, scanners, and copiers.
• Proficiency in utilizing remote support tools for effective end-user assistance.
• Experience in managing help desk tickets, including tracking, prioritizing, and resolving technical support requests.
• Experience in maintaining accurate records of IT assets within an IT inventory system.

Technical Proficiencies

• Windows Operating Systems
• Microsoft Office Suite
• Office 365
• Hardware Device Support (printers, scanners, copiers)
• Remote Support Tools
• IT Asset Management

Work Details

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires 0-1 years of experience. Salary is not disclosed.