Regional Training Manager.Store of Learning - West📣 Job Ad

About the Role

Panda Retail Company, a member of the Savola Group, is seeking a Regional Training Manager to lead the 'Store of Learning' initiative for the West region. This role is responsible for the successful delivery and facilitation of Panda Academy programs, ensuring high-quality learning experiences and aligning training with business capability development priorities. The position aims to foster a culture of continuous learning and operational excellence across stores and facilities.

Key Responsibilities

• Lead and facilitate a range of training programs, including leadership, technical, operational, and business-focused sessions, within the Panda Academy framework.
• Ensure effective delivery of learning solutions through classroom sessions, virtual learning, blended approaches, and on-the-job training.
• Contribute to the creation of engaging and learner-centered training experiences.
• Manage the academy's training schedules, deployment plans, calendars, and associated delivery activities.
• Coordinate the implementation of training initiatives across stores, regions, distribution centers, and corporate functions.
• Oversee the operational management of all academy programs and learning initiatives.
• Manage and support Learning Facilitators and coordinate the participation of Subject Matter Expert (SME) Trainers.
• Provide coaching and guidance to facilitators and SMEs on facilitation standards and learner engagement techniques.
• Support Train-the-Trainer initiatives and participate in facilitator capability development activities.
• Monitor learner engagement, attendance, participation rates, and the overall effectiveness of training programs.
• Gather learner feedback and implement continuous improvement initiatives.
• Ensure academy facilitation standards and learning quality measures are consistently met.
• Collaborate with business leaders to understand and support critical capability development priorities.
• Liaise with Learning Design teams to ensure learning solutions align with operational needs and strategic business requirements.
• Support the implementation of business-driven capability initiatives.
• Assist in generating academy reports, tracking training performance metrics, and measuring learning impact.
• Identify opportunities to enhance delivery effectiveness, improve learner experience, and optimize operational efficiency.
• Contribute to the enhancement of academy processes, learning standards, and facilitation practices.

Qualifications and Requirements

• A Bachelor's degree in Human Resources, Business Administration, Education, or Learning & Development is required.
• A minimum of 5 years of progressive experience in Learning & Development, training operations, facilitation, or capability development.
• Experience within the retail, FMCG, hospitality, or service industries is highly preferred.
• Experience managing training delivery across multiple geographical locations is considered an advantage.
• Previous experience facilitating leadership or operational programs is preferred.

Required Skills

• Proficiency in Training Facilitation and Learning Delivery Management.
• Strong Coaching & Feedback capabilities.
• Excellent Communication & Presentation Skills.
• Demonstrated Learning Agility and a commitment to Continuous Improvement.
• Effective Collaboration and strong Operational Awareness.
• Proficiency in Microsoft Office Suite.
• Familiarity with Digital Learning Platforms and Virtual Learning Tools.
• Strong English Communication Skills.

Work Environment and Location

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role will involve travel to various locations within the Jeddah and Makkah regions.

Additional Information

Training or facilitation certifications are preferred. Digital learning or instructional delivery certifications are considered an advantage.