Software Engineer

Job Title: Automation Specialist and Systems Integration and Artificial Intelligence

Job Description:
We are looking for a skilled specialist in process automation, integration of internal and external systems, and artificial intelligence applications to join the team. The employee will be responsible for developing and implementing smart solutions that contribute to improving customer experience, automating operational tasks, and seamlessly and effectively linking systems.

Key Responsibilities:

• Designing and implementing automation solutions and improving workflow within the project.
• Integrating internal systems, CRM, ERP, and other communication platforms and services.
• Developing and customizing AI agents to enhance the performance of marketing, sales, and customer service operations.
• Monitoring system performance and suggesting continuous improvements to ensure efficiency and quality.

Requirements:

• Proven experience in business automation and system integration.
• Strong knowledge of artificial intelligence and configuring intelligent agents (AI Agents / Chatbots).
• Experience dealing with APIs and Webhooks and integrating multiple platforms (Voice, WhatsApp, Email).
• Familiarity with using various integration platforms such as Make and n8n.
• Analytical and problem-solving skills with the ability to work in a fast-growing team.

Join Our Team as a Digital Content Creator!

Yousef Fouad Zuhairi is committed to pioneering the delivery of excellent, professional services with a focus on credibility and surpassing customer expectations. We aim to provide advanced, smart services and solutions paired with excellent products, ensuring customer satisfaction while enhancing society.

Role Overview:
This is a full-time hybrid position for a Digital Content Creator based in Jeddah. The role allows flexibility for some remote work and involves creating engaging digital content across various platforms.

Key Responsibilities:

• Create engaging digital content tailored for various platforms.
• Design and implement content strategies.
• Manage and maintain digital media channels.
• Collaborate with teams to develop creative campaigns.
• Conduct thorough research to align content with the company’s mission and vision.

Qualifications:

• Strong skills in content creation, copywriting, and visual storytelling.
• Proficient in digital marketing tools and social media management.
• Experience in content strategy development.
• Editing and proofreading proficiency to ensure high standards.
• Excellent communication and collaboration skills.
• Familiarity with graphic design tools like Adobe Creative Suite is a plus.
• Ability to manage multiple projects in a fast-paced setting.
• Bachelor's degree in Marketing, Communications, Media, or a related field is preferred.