Marketing Specialist📣 Job Ad

Join ITB Company as an IT Support and Maintenance Technician!
We are looking for a dedicated professional to provide exceptional support for our IT systems in Khamis Mushait, Saudi Arabia.

About the Role:
The IT Support and Maintenance Technician is responsible for:

• Installing and configuring computers, software, networks, and peripherals.
• Monitoring network systems and maintaining computer systems.
• Responding timely to technical support issues and requests.
• Providing technical support in person or remotely.
• Setting up accounts for new users and troubleshooting technical problems.
• Testing new technologies and software systems.
• Training junior staff and providing procedural documentation.

Qualifications:

• Bachelor's degree in Information Technology or a related field.
• Proficiency in both Arabic and English, spoken and written.
• Strong attention to detail, listening skills, and troubleshooting abilities.

About ITB Company:
Founded in 2008, ITB Company has established itself as a leading provider of IT consulting and services in Saudi Arabia. We are committed to enhancing the quality and speed of our clients' operations through dedicated support and innovative solutions.

Join MENAISCO as a Sales Engineer!

We are seeking a highly motivated and results-oriented Sales Engineer to drive growth within the Oil & Gas, Petrochemical, Power, and Water sectors in Saudi Arabia. This role is crucial in expanding our market presence and nurturing strong client relationships.

Key Responsibilities:

• Identify opportunities to upsell and cross-sell technology products and services to existing clients.
• Possess a good knowledge of the international standard NFPA and local regulations.
• Collaborate with the sales team to develop and execute strategic sales plans.
• Serve as the main point of contact for assigned accounts, ensuring high client satisfaction.
• Develop and implement account plans to meet unique client needs.
• Analyze market trends and competitor activities to identify growth opportunities.
• Oversee the entire sales process from lead generation to contract closure.
• Lead and mentor a team of sales professionals.

Qualifications and Experience:

• Bachelor's degree or equivalent.
• 10+ years of experience in fire protection and detection sales.
• Proven track record of achieving sales targets.
• Excellent communication, presentation, and negotiation skills.

Join Emdad By Elm as a Customer Service Specialist!
A pivotal role dedicated to enhancing customer satisfaction and loyalty within an esteemed organization. This mid-career position demands committed professionals who excel in creating inviting and professional environments while effectively addressing customer inquiries.

Key Responsibilities:

• Greet customers warmly and professionally to ensure a positive first impression.
• Actively listen to customer inquiries and provide accurate information regarding services.
• Guide customers in exploring and maximizing the use of organizational offerings based on their needs.
• Resolve customer issues efficiently, maintaining high customer satisfaction levels.
• Prepare and generate basic reports using Excel to track inquiries and feedback.
• Develop visually engaging PowerPoint presentations for team and special client engagements.
• Collaborate with team members to refine customer service protocols.

Job Requirements:

• 5-7 years of experience in customer service or client-facing roles.
• Proficiency in Microsoft Excel and PowerPoint.
• Excellent verbal and written communication skills tailored to diverse audiences.
• Strong organizational skills and the ability to prioritize multiple tasks efficiently.
• Capability to work independently and collaboratively within teams.
• In-depth knowledge of customer service best practices.

About Emdad By Elm:
Established in 2014 as a subsidiary of Elm, Emdad specializes in business solutions, striving to deliver the best quality services and enhance growth and productivity for individuals and organizations.