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About the Role

Baja is seeking a Technical Support Specialist to join its Information Technology department. This full-time position is based in Abhā, 'Asir, Saudi Arabia, and will support retail operations across Abha and Khamis Mushayt. The role is responsible for ensuring the effective operation of the retail technology infrastructure, providing essential support to stores, and contributing to system implementations.

This position is key to maintaining the operational efficiency of Point of Sale (POS) systems, CCTV, network connectivity, and other IT hardware and software critical to the retail business. The ideal candidate will possess a foundational understanding of IT support principles and a strong willingness to learn and develop within a dynamic retail environment.

Key Responsibilities

• Install, configure, and maintain Point of Sale (POS) systems and associated peripherals.
• Troubleshoot and resolve hardware, software, and connectivity issues affecting retail operations.
• Provide support for CCTV systems, ensuring their proper functioning and maintenance.
• Manage and maintain network infrastructure, including routers, switches, and access points.
• Oversee internet connectivity, coordinating with service providers for reliable service.
• Deliver technical support for desktops, laptops, and various business applications used by staff.
• Monitor and maintain Wide Area Network (WAN), Virtual Private Network (VPN), and site-to-site connectivity.
• Support new store openings by setting up and implementing necessary IT systems.
• Assist with system implementations and upgrades across different locations.
• Perform regular system maintenance, updates, and ensure accurate system documentation.
• Handle helpdesk tickets efficiently, ensuring timely resolution of technical issues.

Qualifications and Requirements

• A Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field.
• 1 to 2 years of experience in IT Technical Support, preferably within the retail sector.
• Strong knowledge of POS systems, CCTV platforms, and general networking principles.
• Experience with Microsoft 365, Windows operating systems, and Active Directory.
• Familiarity with ERP systems and ticketing tools used for IT support.
• Good communication skills in both Arabic and English.
• Willingness to travel between store locations as required.
• Possession of a valid driver's license.

Required Skills

• Proficiency in supporting and troubleshooting POS systems.
• Experience with CCTV systems installation and maintenance.
• Solid understanding of networking concepts and equipment.
• Knowledge of Microsoft 365 suite.
• Expertise in Windows operating systems.
• Familiarity with Active Directory management.
• Understanding of ERP systems.
• Experience using ticketing tools for issue tracking and resolution.
• Effective communication and interpersonal skills.

Work Environment and Location

This is a full-time position based in Abhā, 'Asir, Saudi Arabia, supporting retail operations in Abha and Khamis Mushayt. The role requires willingness to travel between store locations as needed.

Join the Alesayi Holding team as an HA/AC Technician!
We are seeking a skilled and experienced technician responsible for diagnosing, troubleshooting, repairing, and installing home appliances, including air conditioning and refrigeration systems. This role provides both in-service center repairs and on-site customer support, while ensuring high service quality and customer satisfaction.

Key Responsibilities:

• Diagnose, troubleshoot, repair, and install AC, refrigeration, and home appliance systems.
• Perform maintenance and repair work according to company standards and service manuals.
• Handle small home appliances and electrical/electromechanical repairs.
• Test repaired and newly installed units to ensure functionality.
• Document repairs, spare parts usage, and service details accurately.
• Provide on-site service visits to customers, ensuring professional customer support.
• Obtain customer confirmation and satisfaction after service completion.
• Report technical issues to the Service Supervisor.
• Maintain a professional appearance and adhere to safety procedures.

Qualifications:

• Diploma in Air Conditioning & Refrigeration or related technical field.
• Minimum 5 years of experience in home appliance repair and maintenance.
• Strong technical knowledge of AC systems and refrigeration.
• Good troubleshooting and problem-solving skills.
• Basic English communication skills preferred.
• Valid driving license is a plus.

Preferred Candidate:

• Hands-on technician with strong field experience.
• Customer-service oriented with good communication skills.
• Able to work independently and manage service visits effectively.

Join Napco National as a Truck Skilled Driver!
Napco National, a leading Saudi company in manufacturing and marketing plastic and paper packaging solutions, is seeking a dedicated Truck Skilled Driver to join our team in Khamis Mushait.
About the Role:
The Truck Skilled Driver will be responsible for driving in a warehouse environment, ensuring the safe transport of materials within a 12-hour work shift.
Key Responsibilities:

• Transport goods safely and efficiently to designated locations
• Manage loading and unloading of materials
• Adhere to safety protocols and operational regulations

Required Qualifications:

• Minimum 2 years of experience in a similar role within warehouse operations
• Proficient in driving large vehicles

Working Conditions:
Must be comfortable working in a warehouse environment and driving for extended hours.
Join us to contribute to the growth of the national industrial sector and build a sustainable future!