Hospitality & Retail Services Coordinator📣 Job Ad

About the Role

Eram Talent, a leading talent acquisition company, is seeking a Hospitality & Retail Services Coordinator. This contract position is based in Makkah, with responsibilities extending across both Jeddah and Makkah. The role requires a professional with 5-10 years of experience in relevant service coordination.

Role Purpose

The Hospitality & Retail Services Coordinator supports the effective coordination and execution of daily operations across hospitality, retail, and catering services. This position is central to managing service quality, ensuring compliance with safety and contractual standards, and enhancing overall customer satisfaction. The Coordinator works closely with service providers, internal teams, and stakeholders to deliver seamless operations and implement continuous service improvements.

Key Responsibilities

• Coordinate daily operations for hospitality, retail, and catering services to ensure seamless service delivery.
• Support the execution of marketing and promotional strategies for retail outlets and catering services.
• Assist in developing and implementing plans for retail merchandising, catering menus, and service enhancements.
• Liaise with service providers to maintain high standards in hospitality, retail, and catering operations.
• Monitor compliance with health, safety, and hygiene standards across all service areas.
• Assist in preparing and managing service contracts and lease agreements for retail and catering vendors.
• Organize and support community events, pop-up shops, and catering services.
• Conduct regular inspections of retail, hospitality, and catering facilities to ensure quality and compliance.
• Gather and analyze customer feedback to identify areas for improvement.
• Coordinate retail and catering services for the university.
• Manage inventory tracking and stock level optimization for retail and catering supplies.
• Assist in budget monitoring and cost control for hospitality, retail, and catering operations.
• Provide operational support for future retail and hospitality developments.

Candidate Requirements

Prospective candidates must demonstrate 5 to 10 years of experience in a role focused on the coordination and management of hospitality, retail, or catering services. A proven track record in ensuring operational efficiency and service quality is essential.

Work Location and Type

This is a contract position with Eram Talent. The primary work location is in Makkah, with operational oversight required across facilities in both Jeddah and Makkah.

Application Process

Interested candidates are invited to apply. Further details regarding the application process will be provided upon inquiry.